Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
How is AI Revolutionizing Revenue Generation in Customer Service?
Management & Regulatory How is AI Revolutionizing Revenue Generation in Customer Service?

Artificial Intelligence (AI) is revolutionizing the customer service sector by elevating it from a back-office support function to a key player in revenue generation. Enterprises are increasingly recognizing the value of AI in providing more efficient, meaningful, and personalized customer

Discover Los Angeles Restaurants Elevating Table Bread to an Art Form
Food & Beverage Discover Los Angeles Restaurants Elevating Table Bread to an Art Form

Dining out in Los Angeles can be an extraordinary experience, not just due to the city’s vibrant culinary scene but also because of the innovative ways some restaurants approach table bread. Far from the mundane breadbasket of yore, top-tier establishments in LA treat table bread as an art form, e

Oracle Unveils Enhanced Employee Experience Platform in Cloud HCM
Entertainment & Events Oracle Unveils Enhanced Employee Experience Platform in Cloud HCM

With the continuous evolution of workplace dynamics, businesses are incessantly looking for innovative ways to engage employees and optimize productivity. Oracle has responded to this need by introducing significant updates to its Oracle Cloud HCM, particularly enhancing the Oracle ME employee

How Is Sivasagar District Leading Eco-Tourism Through Bamboo Projects?
Travel & Tourism How Is Sivasagar District Leading Eco-Tourism Through Bamboo Projects?

The Sivasagar district of Assam, India, is setting an inspiring example in eco-tourism and sustainable development with its innovative bamboo plantation project. Central to this transformation is the Borgaon village initiative, which not only addresses critical environmental and human-wildlife

How Will Adobe's AI Enhancements Transform Customer Experience?
Management & Regulatory How Will Adobe's AI Enhancements Transform Customer Experience?

Katarina Railko is our Hospitality expert with extensive experience in the travel and tourism industry. Her expertise also extends into entertainment and events, specializing in expos and conferences. Today, she shares insights on the latest innovations from Adobe Summit and the transformative

Diverse Culinary Scene Thrives Amid Restaurant Turnover in San Luis Obispo
Food & Beverage Diverse Culinary Scene Thrives Amid Restaurant Turnover in San Luis Obispo

Downtown San Luis Obispo has become a hub for diverse culinary experiences, reflecting a dramatic evolution over recent years. When Stephanie Colagrossi relocated from the Bay Area five years ago, she initially found the local food options lacking in variety. Recent trends, however, have brought an

Is Dan Bell the Key to Agilysys' North American Market Expansion?
Tech & Innovation Is Dan Bell the Key to Agilysys' North American Market Expansion?

Agilysys, Inc. (NASDAAGYS), a prominent global provider of hospitality software solutions and services, has set its sights on strengthening its market presence in North America by making strategic choices in leadership. The recent appointment of Dan Bell as Vice President for North America Sales

How Does Invoca Integration with Adobe Elevate Customer Journeys?
Management & Regulatory How Does Invoca Integration with Adobe Elevate Customer Journeys?

Katarina Railko is our Hospitality expert with a wealth of experience in the travel and tourism industry. She is also a prominent voice in entertainment and events, particularly in the context of expos and conferences. Today, she shares insights on Invoca's innovative Adobe Experience Platform

Indonesia's Sustainable Tourism Market to Reach $195 Billion by 2034
Travel & Tourism Indonesia's Sustainable Tourism Market to Reach $195 Billion by 2034

Indonesia's sustainable tourism market is poised for extraordinary growth, with projections estimating an increase from USD 17.4 billion in 2024 to a staggering USD 195 billion by 2034. This remarkable expansion reflects a compound annual growth rate (CAGR) of 27.3%, spurred by a heightened

Southern Living Reveals the South's Top 10 Beach Bars for 2025
Food & Beverage Southern Living Reveals the South's Top 10 Beach Bars for 2025

In its deliberate approach to addressing the complexities of cryptocurrencies, the SEC opted for another delay in its verdict on the spot Ethereum ETF. The extension grants the SEC an opportunity not only to conduct an in-depth examination of Ethereum’s suitability for ETF status but also to source

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