Olivia Paine

Olivia Paine

Customer Experience Advisor
Olivia Paine specializes in retail trends and innovation. She explores emerging trends such as experiential retail, sustainable practices, and digital transformation. Olivia is a creative and forward-thinking writer who inspires her readers to embrace change, experiment with new approaches, and stay ahead of the curve in an increasingly competitive market.
DerbySoft-Oracle Hospitality Integration – Review
Tech & Innovation DerbySoft-Oracle Hospitality Integration – Review

Imagine a hotel manager juggling multiple platforms to update room rates, track inventory, and ensure availability across countless online travel agencies and metasearch engines, only to face discrepancies that cost both time and revenue. This scenario is all too common in the hospitality industry,

How Is The Melt Celebrating National Cheeseburger Day?
Food & Beverage How Is The Melt Celebrating National Cheeseburger Day?

San Francisco-based fast casual chain The Melt is pulling out all the stops to mark National Cheeseburger Day on September 18 with an exciting promotion that has burger enthusiasts buzzing with anticipation. Known for its signature MeltBurger, often hailed as the “World’s Meltiest Burger,” the

How Can Hotel Benchmarking Drive Real-Time Success?
Tech & Innovation How Can Hotel Benchmarking Drive Real-Time Success?

In the fast-paced world of hospitality, imagine a hotel revenue manager staring at a report that confirms a missed opportunity from last month—a dip in Revenue Per Available Room (RevPAR) that could have been avoided with timely action. This scenario underscores a critical truth: staying

DreamDesk: AI Revolutionizes Hospitality with Automation
Tech & Innovation DreamDesk: AI Revolutionizes Hospitality with Automation

Imagine a hotel where the front desk never sleeps, guest inquiries are answered instantly across multiple channels, and staff can focus solely on creating memorable experiences rather than handling repetitive tasks. This is not a distant vision but a reality brought to life by innovative AI

Hilton Unveils Modern Hospitality at Arlington Rosslyn The Key
Tech & Innovation Hilton Unveils Modern Hospitality at Arlington Rosslyn The Key

In an era where traveler expectations are rapidly evolving, the hospitality industry faces the challenge of balancing innovation with comfort to create memorable experiences for guests who seek both style and substance. A shining example of this balance has emerged in Arlington, Virginia, with the

How Are Lodging Taxes Tackling Overtourism in Japan?
Travel & Tourism How Are Lodging Taxes Tackling Overtourism in Japan?

Imagine stepping into the ancient streets of Kyoto, where the charm of historic temples is overshadowed by throngs of tourists, leaving local infrastructure groaning under the pressure. Japan, a magnet for global travelers, faces an unprecedented challenge with overtourism straining municipalities

How Is Noble House Redefining Luxury Hospitality in 2023?
Management & Regulatory How Is Noble House Redefining Luxury Hospitality in 2023?

Short introductionWe’re thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a wealth of experience in travel, tourism, and entertainment. With a passion for creating memorable experiences through events and expos, Katarina brings a unique perspective to the evolving

Hilton Hawaiian Village's Tapa Tower Earns LEED Certification
Management & Regulatory Hilton Hawaiian Village's Tapa Tower Earns LEED Certification

I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert with a wealth of experience in travel, tourism, entertainment, and events. Today, we’re diving into the remarkable achievement of the Tapa Tower at Hilton Hawaiian Village Waikiki Beach Resort in Honolulu, which recently

IBTM World 2025 Forum to Boost Association Events Community
Entertainment & Events IBTM World 2025 Forum to Boost Association Events Community

I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert, who has honed her expertise in the travel and tourism industry. With a deep passion for entertainment and events, particularly expos and conferences, Katarina brings a wealth of knowledge to the table. Today, we’re

Worldspan Partners with Warwick for Premier Event Management
Entertainment & Events Worldspan Partners with Warwick for Premier Event Management

Imagine a venue where academic brilliance meets cutting-edge event execution, transforming conferences into unforgettable experiences for delegates from around the globe, and marking a new era in the industry. This vision became reality with the landmark partnership between Worldspan, a seasoned

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