The hospitality industry is witnessing a significant shift as a wave of new general manager appointments sweeps across prominent hotel brands and independent properties, signaling a renewed focus on leadership to navigate evolving guest expectations and market demands. From the tropical shores of
Denver, Colorado, stands as a beacon of economic vitality, with its hotel industry generating a staggering $7 billion in annual economic activity, a figure drawn from a comprehensive economic impact report by Oxford Economics. This remarkable statistic highlights the critical role of hospitality in
Allow me to introduce Katarina Railko, a distinguished expert in luxury hospitality with a deep background in travel and tourism. Katarina has honed her expertise in creating exceptional guest experiences, and her insights into entertainment, events, and industry trends make her a sought-after
The US hotel industry is grappling with an unprecedented labor crisis, intensified by unpredictable visa policies that hinder the hiring of essential foreign workers, leaving hotels struggling to meet surging travel demand. As travel demand spikes, particularly during peak seasons, hotels are left
I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with deep roots in the travel and tourism industry. Her extensive experience and passion for creating memorable experiences make her the perfect person to discuss the recent Customer Service Week 2025 initiative in
In a bustling Dallas hotel lobby, executives watch as group bookings surge, a direct result of sharp, strategic minds steering the ship in an industry still clawing its way back from global disruptions. Across the United States, from Texas to Hawaii, hotels are placing big bets on new leadership to
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