Lakeland is taking a firm stance on improving hotel standards after razing outdated structures like the Econo Lodge and the Relax Inn. Aiming to prevent similar occurrences and advance the caliber of visitor accommodations, the city's Municipal Planning and Design Review Commission is proposing a
The hospitality industry operates under strict regulations, essential for the well-being of staff and customers, and crucial for a business's smooth operation and esteem. As these regulations evolve, technology has proven to be a critical partner, providing innovative tools that facilitate
In an era where businesses are incessantly searching for competitive edges, hospitality emerges as the transformative force driving the success of customer experience (CE). Rooted deeply in the traditional domains of hotels and restaurants, hospitality has now unfurled its wings, permeating across
In today's fast-paced hospitality sector, excelling in customer service is essential for staying on top. Businesses must be adaptable, proactive in refining customer relations, and leverage the latest industry developments and technologies to enhance guest experiences. For those looking to advance
The hospitality industry, once the epitome of service indulgence, encountered an unprecedented downturn during the pandemic. Patrons confined to their homes nurtured a longing for human connections and exceptional service—a craving merely intensified by isolation. As the world emerges to a
In today's interconnected world, supreme customer service is the key for a hospitality brand to outshine its rivals. This critical element can transform a mundane experience into an unforgettable one, fostering brand loyalty and enthusiastic recommendations. The essence of a guest’s stay is not
