Imagine a luxury beachfront hotel in Florida, its grand lobby submerged under floodwaters after yet another record-breaking hurricane, with guests evacuated and bookings canceled indefinitely. This scenario is no longer a rare nightmare but a stark reality for the hospitality sector as climate
I'm thrilled to sit down with Katarina Railko, a seasoned expert in the hospitality industry with deep roots in travel and tourism. Katarina has also made her mark in entertainment and events, often speaking at major expos and conferences. Today, we're diving into her insights on the critical
Unyielding ambition meets strategic prowess as Hilton forges a path that many in the hospitality industry have been watching closely. Moving beyond challenges that slowed global business travel and affected consumer spending, Hilton is setting its sights on market leadership, marked by
Growing disturbances in the global climate and unpredictable economic shifts are forcing the hospitality industry to prioritize innovative crisis management strategies more than ever. With the heightened frequency of natural calamities such as fires, hurricanes, and pandemics, hotels are on the
Hospitality, once synonymous with warmth and welcome, now faces a hidden and growing crisis. Nearly half of its workers grapple with a poor work/life balance, and 62% of junior staff view burnout as a norm. Can the hospitality industry truly afford to ignore the mental health alarms echoing through
In the competitive landscape of modern hospitality, hotels are increasingly recognizing the value of data collaboration to enhance guest experiences and secure a foothold in the ever-evolving market. With growing demands for seamless, personalized services, guests expect more than just a place to
