Management & Regulatory

Bridging AI Empathy Gap in Hospitality for Better Guest Experience
Management & Regulatory Bridging AI Empathy Gap in Hospitality for Better Guest Experience

The hospitality industry is at a pivotal moment, with artificial intelligence (AI) increasingly influencing guest experiences. As AI systems handle operations with unprecedented efficiency, the importance of integrating emotional intelligence into these interactions becomes more evident. These AI

Can AI Deliver Empathy in Hospitality Customer Service?
Management & Regulatory Can AI Deliver Empathy in Hospitality Customer Service?

The evolving landscape of the hospitality industry increasingly involves the integration of artificial intelligence (AI) with the aim of enhancing the overall customer experience. In recent years, AI has made significant strides in managing numerous tasks efficiently, but its ability to convey

Founders Table Boosts Guest Experience with Tattle's AI Insights
Management & Regulatory Founders Table Boosts Guest Experience with Tattle's AI Insights

In a significant stride toward enhancing guest satisfaction and operational efficiency, Founders Table Restaurant Group has partnered with Tattle, an AI-powered guest feedback and customer experience (CX) improvement platform. This collaboration aims to leverage advanced technology to capture and

Which Hotel Proposal Will Transform Kissimmee’s Downtown?
Management & Regulatory Which Hotel Proposal Will Transform Kissimmee’s Downtown?

The Kissimmee City Commission is gearing up for a pivotal decision on May 6, during which a partner for a landmark downtown hotel development will be chosen. Following a recent workshop that showcased four distinct proposals, each presents a unique pathway for revitalizing Kissimmee’s central

New STR Regulations Ignite Backlash from Nelson Property Owners
Management & Regulatory New STR Regulations Ignite Backlash from Nelson Property Owners

The article focuses on the mounting dissatisfaction among commercial short-term rental (STR) hosts in Nelson, who oppose new provincial regulations that prioritize long-term rental (LTR) properties to alleviate housing crises. These regulatory changes are set for full implementation by mid-2025.

Can Riyadh Air Redefine Luxury Travel in the Middle East?
Management & Regulatory Can Riyadh Air Redefine Luxury Travel in the Middle East?

Riyadh Air, Saudi Arabia's newest premium airline, has emerged as a transformative force in the air travel landscape in the Middle East and internationally. Commencing operations recently with its state-of-the-art Boeing 787 fleet, Riyadh Air is pioneering an innovative guest experience

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