In recent times, amid an era marked by significant staffing challenges, the hospitality industry faces increasing scrutiny. Driven by data from the U.S. Bureau of Labor Statistics, which showed that hospitality accounted for 84% of national job openings last month with a quit rate of 4.6%, this
Imagine a traveler booking their dream vacation, filled with anticipation but overshadowed by one pressing question: "Can I trust this hotel with my personal information?" As the digital world expands, so do the concerns about data privacy among travelers. Remarkably, 76% of guests today state they
Imagine planning a long-awaited getaway with excitement, only to find a "perfect" deal online for a dream destination. Yet, excitement quickly turns into bewilderment and frustration upon discovering all details forged by ingenious scammers. An unsettling truth emerges from a recent report: one in
In a rapidly evolving hospitality landscape, boutique hotels stand poised at a crossroads where guest expectations surge toward more meaningful and personalized experiences. This transformation presents vital challenges and opportunities that need addressing to remain competitive amidst changing
Katarina Railko is a distinguished figure in hospitality management, with extensive experience in travel and tourism. Her keen insights into entertainment, events, and strategic expansions make her uniquely positioned to discuss the latest endeavors of Charlestowne Hotels. In this conversation, we
As travelers enter a hotel lobby, they subconsciously gauge the atmosphere, standards, and service they can expect during their stay. Have you ever considered how the people behind the scenes orchestrate these impressions? Fresh leadership can significantly enhance how guests perceive hospitality,
