In the fast-paced world of hospitality, where a single negative review can ripple through online platforms and impact bookings overnight, hoteliers face an uphill battle to stay ahead of guest opinions. Imagine a busy hotel manager drowning in a sea of feedback from Booking.com, TripAdvisor, and
Event management in the hospitality industry often feels like juggling a dozen tasks under tight deadlines, with administrative burdens stealing precious time from creative planning. Imagine an event manager drowning in repetitive chores—drafting proposals, chasing signatures, and manually updating
In an era where the restaurant industry faces unprecedented challenges like persistent labor shortages, shifting customer preferences, and the constant demand for efficiency, a new wave of technology is emerging as a powerful ally. Artificial Intelligence (AI) agents, sophisticated software systems
In the heart of Thailand’s bustling tourism sector, a staggering statistic has emerged: nearly half of Thai hoteliers are losing revenue every week due to slow responses to market changes, highlighting a critical challenge in the industry. This pressing issue took center stage at a recent event in
I'm thrilled to sit down with Katarina Railko, a seasoned expert in the hospitality and travel industry. With a wealth of experience in tourism and a deep passion for entertainment, events, expos, and conferences, Katarina has become a leading voice in shaping innovative strategies that enhance
In an industry where guest satisfaction and operational efficiency are paramount, Wyndham Hotels & Resorts has emerged as a frontrunner by deploying 250 AI agents across approximately 7% of its 8,300 properties as of the third quarter of this year. This strategic move highlights a broader market
