Imagine a hotelier who, despite offering exceptional service, struggles to retain guests due to the dominance of third-party booking platforms that siphon both revenue and customer relationships. This scenario is all too common in the hospitality industry, where the battle for direct engagement
In the fast-paced world of hospitality, imagine a hotel revenue manager staring at a report that confirms a missed opportunity from last month—a dip in Revenue Per Available Room (RevPAR) that could have been avoided with timely action. This scenario underscores a critical truth: staying
Imagine a digital landscape where vast amounts of proprietary travel data are scraped relentlessly by AI bots, leaving businesses vulnerable to exploitation and operational chaos. In an era where data is a cornerstone of competitive advantage, the travel industry grapples with outdated structures
I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a remarkable background in travel and tourism. Katarina has honed her expertise in creating unforgettable guest experiences and is a prominent voice in entertainment and events, often speaking at expos and
Imagine a hotel revenue manager grappling with a sudden surge in demand due to a major concert in town, only to realize their pricing strategy is out of sync with competitors, costing them thousands in potential revenue. In the fast-paced hospitality industry, such scenarios are all too common,
The hospitality industry stands at a pivotal moment as technology and environmental consciousness converge to redefine guest experiences and operational frameworks. Artificial intelligence (AI) and sustainability are no longer mere buzzwords but essential pillars driving innovation across hotels,
