Customer Experience

How Does Embracing DEIB Drive Success in Hospitality and Catering?
Food & Beverage How Does Embracing DEIB Drive Success in Hospitality and Catering?

The hospitality and catering industry thrives on creating personalized experiences for its diverse clientele. In recent years, the principles of Diversity, Equity, Inclusion, and Belonging (DEIB) have gained prominence as key drivers of business success. Companies that authentically integrate these

How Did An Poc Fada Win Best Sports Bar at Irish Hospitality Awards?
Food & Beverage How Did An Poc Fada Win Best Sports Bar at Irish Hospitality Awards?

An Poc Fada, a renowned bar located at 20 Rose Inn St, Gardens, Kilkenny, recently achieved notable recognition by winning the Best Sports Bar award at the prestigious Irish Hospitality Awards. This accolade does not merely signify a local victory but rather celebrates the bar's exceptional

Hospitality Embraces Quick Cooking Tech for Speed and Efficiency
Food & Beverage Hospitality Embraces Quick Cooking Tech for Speed and Efficiency

Quick cooking technology is rapidly gaining popularity in the hospitality industry. Initially embraced by fast-food chains, this trend is now making its way into fine dining restaurants, hotels, cafés, themed eateries, and even educational institutions. By adopting multifunctional appliances that

Is Investing in People as Important as Technology in Hospitality?
Entertainment & Events Is Investing in People as Important as Technology in Hospitality?

The hospitality industry is at a crossroads, facing the dual challenges of staying competitive through technological advancements while also nurturing a committed and skilled workforce. While many businesses are pouring resources into state-of-the-art technologies, the importance of investing in

Is OYO Rebranding Beyond Budget Stays with Premium Services?
Travel & Tourism Is OYO Rebranding Beyond Budget Stays with Premium Services?

OYO Hotels & Homes is on a quest to transform its image from a budget-friendly haven for travelers to a provider of premium hospitality services. This strategic pivot is at the heart of its latest advertising campaign, conceived by the creative agency Moonshot, helmed by none other than Tanmay

How Will Mews' Acquisition of HS3 Boost Its German Reach?
Entertainment & Events How Will Mews' Acquisition of HS3 Boost Its German Reach?

In the competitive market of hospitality technology, strategic acquisitions can serve as a catalyst for growth and diversification. Mews, a leading hotel software provider, is widening its reach within the German market through the strategic acquisition of HS3 Hotelsoftware. By incorporating

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