Customer Experience

How Is Awasi Redefining Luxury Travel in South America?
Travel & Tourism How Is Awasi Redefining Luxury Travel in South America?

I'm thrilled to sit down with Katarina Railko, a renowned expert in hospitality and a passionate advocate for experiential travel in South America. With her extensive background in the travel and tourism industry, as well as her deep involvement in entertainment and events, Katarina brings a unique

Dickey’s Barbecue Pit Expands with New U.S. Locations
Food & Beverage Dickey’s Barbecue Pit Expands with New U.S. Locations

I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert, who brings a wealth of knowledge from her extensive background in travel, tourism, entertainment, and events. With a keen eye for industry trends and a passion for connecting people through memorable experiences,

Can AI Revitalize Struggling Hotel Loyalty Programs?
Tech & Innovation Can AI Revitalize Struggling Hotel Loyalty Programs?

Imagine a world where checking into a hotel feels less like a transaction and more like a personalized welcome tailored just for you, yet for many travelers today, loyalty programs—once a cornerstone of hospitality—fail to deliver that special touch. With half of members feeling these schemes lack

How Will MMI Transform Memphis' River Inn Experience?
Management & Regulatory How Will MMI Transform Memphis' River Inn Experience?

We’re thrilled to sit down with Katarina Railko, a seasoned expert in hospitality, travel, and tourism, whose insights have shaped the industry. With a deep background in entertainment and events, particularly in expos and conferences, Katarina brings a unique perspective to hotel management and

The Hollywood Grande Debuts with Marriott’s Autograph Collection
Management & Regulatory The Hollywood Grande Debuts with Marriott’s Autograph Collection

I'm thrilled to sit down with Katarina Railko, a renowned expert in hospitality with a wealth of experience in the travel and tourism industry. With her sharp insights into luxury branding and property management, as well as her passion for entertainment and events, Katarina is the perfect person

Rita’s Italian Ice Expands with 40 New Shops in 2025
Food & Beverage Rita’s Italian Ice Expands with 40 New Shops in 2025

Today, we’re thrilled to sit down with Katarina Railko, our esteemed hospitality expert, to dive into the exciting world of restaurant industry growth and franchise development. With her extensive background in travel and tourism, as well as her deep insights into entertainment and events, Katarina

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