Customer Experience

TM Forum Names A*live as Global Events Partner for Innovation
Entertainment & Events TM Forum Names A*live as Global Events Partner for Innovation

We’re thrilled to sit down with Katarina Railko, a seasoned hospitality expert with a remarkable background in travel, tourism, and event management. With her deep expertise in crafting unforgettable experiences at expos and conferences, Katarina offers a unique perspective on the dynamic world of

Hilton Tampa Hotels Unveil Stunning Multimillion-Dollar Upgrades
Management & Regulatory Hilton Tampa Hotels Unveil Stunning Multimillion-Dollar Upgrades

Imagine stepping into a hotel where every detail, from the sleek lobby design to the tech-savvy guestrooms, feels crafted for today's traveler, and you’ll understand the excitement surrounding the recent unveilings in Tampa, Florida. This vision became reality as two adjacent Hilton

How Did Accor Achieve 9.4% EBITDA Growth in H1 2025?
Management & Regulatory How Did Accor Achieve 9.4% EBITDA Growth in H1 2025?

What does it take to achieve a staggering 9.4% EBITDA growth in a global economy fraught with uncertainty, currency fluctuations, and shifting travel demands? In the first half of this year, Accor, a titan in the hospitality industry, reported an impressive €552 million in EBITDA, surpassing market

How Can Strategic Procurement Boost Hospitality Margins?
Tech & Innovation How Can Strategic Procurement Boost Hospitality Margins?

I'm thrilled to sit down with Katarina Railko, a seasoned hospitality expert with deep roots in the travel and tourism industry. With her extensive experience and a passion for events and expos, Katarina has become a trusted voice in helping hotels navigate the complexities of operations and

How Does Real-Time Feedback Transform Hotel Guest Experiences?
Tech & Innovation How Does Real-Time Feedback Transform Hotel Guest Experiences?

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality technology with a deep background in travel and tourism. Katarina has honed her skills across various facets of the industry and is a prominent voice in entertainment and events, often sharing her insights at expos and

How Is AI Revolutionizing Hotel Operations and Guest Experience?
Tech & Innovation How Is AI Revolutionizing Hotel Operations and Guest Experience?

How are technological advancements reshaping the hospitality landscape in a world where guests now expect seamless digital interactions akin to their everyday experiences? Walk into any hotel lobby today, and the expectation is clear: a smooth, efficient service that mirrors the fluidity of modern

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