Customer Experience

Baccarat Hotel Elevates Luxury with Exclusive Bar and Beverage Offerings
Food & Beverage Baccarat Hotel Elevates Luxury with Exclusive Bar and Beverage Offerings

The Baccarat Hotel and Bar in New York City, renowned for its dedication to luxury and exclusivity, has redefined the bar experience under the direction of Saiff Hammad, the wine director. Drawing inspiration from vintage American long bars, French ballrooms, and the Palace of Versailles, this

How Is Technology Revolutionizing the Global Travel Industry in 2025?
Travel & Tourism How Is Technology Revolutionizing the Global Travel Industry in 2025?

The global travel industry is undergoing a significant transformation, driven by technological advancements that are reshaping how businesses operate and how travelers experience their journeys. From AI-powered tools to strategic partnerships, the industry is leveraging technology to enhance

How Asset-Light Models Are Transforming the Hotel Industry
Travel & Tourism How Asset-Light Models Are Transforming the Hotel Industry

The hotel industry has undergone significant transformation over the past few decades, with the asset-light model emerging as a dominant strategy among major hotel brands. By separating property ownership from brand management, this model has reshaped the dynamics of hotel operations, investment,

What Makes Bar Leone Stand Out in Hong Kong’s Bar Scene?
Food & Beverage What Makes Bar Leone Stand Out in Hong Kong’s Bar Scene?

Lorenzo Antinori's journey from managing prestigious hotel bars to establishing Bar Leone, a bespoke bar in Hong Kong, has quickly gained international acclaim. This article explores the key elements that contributed to Bar Leone's rapid rise to prominence and delves into the future plans and

How Will Payment Trends Shape the Future of US Ecommerce by 2025?
Food & Beverage How Will Payment Trends Shape the Future of US Ecommerce by 2025?

The payments and ecommerce industry in the United States is on the brink of significant transformation. By 2025, the rapidly changing landscape will be shaped by a blend of foundational and advanced trends, much like the primary and secondary colors on a color wheel. The acceleration of digital

How Will AI Transform Pubs and Bars by 2025?
Food & Beverage How Will AI Transform Pubs and Bars by 2025?

Artificial Intelligence (AI) is rapidly becoming a cornerstone in various industries, and the hospitality sector is no exception. By 2025, AI is expected to revolutionize the way pubs and bars operate, enhancing customer experiences, improving operational efficiencies, and ensuring staff

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