Customer Experience

What Awaits at Hotel Marina Riviera's Revitalized Getaway?
Management & Regulatory What Awaits at Hotel Marina Riviera's Revitalized Getaway?

Nestled in the charming locale of Big Bear Lake, California, the Hotel Marina Riviera emerges renewed, thanks to an extensive renovation project undertaken by Casetta Hotels. This endeavor has resurrected the treasured establishment, originally built in 1968, embedding it with both nostalgia and

Alex Zoghlin Steers Duetto Towards Hospitality Innovation
Management & Regulatory Alex Zoghlin Steers Duetto Towards Hospitality Innovation

In a significant event for the hospitality sector, Alex Zoghlin has officially assumed the role of CEO at Duetto, marking a notable leadership transition within the company. This change follows the recent acquisition of HotStats, a key player in hotel benchmarking. Zoghlin's appointment opens a new

How is Hot Head Burritos Leading Midwest Expansion?
Food & Beverage How is Hot Head Burritos Leading Midwest Expansion?

In an era where the fast-casual dining sector is witnessing dynamic changes, Hot Head Burritos has emerged as an emblem of growth and innovation. Founded in Dayton, Ohio, and expanding to over 80 locations across eight states, the brand symbolizes strategic expansion. The emphasis on modern

How Is AI Revolutionizing Wi-Fi in the Hospitality Sector?
Tech & Innovation How Is AI Revolutionizing Wi-Fi in the Hospitality Sector?

In an era where seamless connectivity is paramount, the hospitality industry is rapidly embracing technological advancements to meet the increasing demands of its clientele. Artificial intelligence (AI) is at the forefront of transforming Wi-Fi experiences, paving the way for revolutionary changes

How Did FUSIAN Redefine Fast-Casual Sushi Dining?
Food & Beverage How Did FUSIAN Redefine Fast-Casual Sushi Dining?

The Ohio-born fast-casual sushi restaurant, FUSIAN, has become a favorite among locals with its fresh, personalized approach to sushi. Founded by childhood friends, the company is celebrating its 15-year milestone, marking a journey that has brought innovation and community engagement to every

Optimizing Direct Bookings: Key Strategies for Hotel Success
Tech & Innovation Optimizing Direct Bookings: Key Strategies for Hotel Success

In today's competitive hospitality landscape, direct bookings have become a crucial aspect of achieving hotel success. With Online Travel Agencies (OTAs) dominating the field and rapid technological advancements reshaping how travelers engage with hotels, optimizing direct booking channels is more

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