Customer Experience

Resorts World Las Vegas Boosts Guest Experience with Cloud Tech
Tech & Innovation Resorts World Las Vegas Boosts Guest Experience with Cloud Tech

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality technology with a deep background in travel and tourism. Katarina has made significant contributions to the entertainment and events sector, often sharing her insights at major expos and conferences. Today, we’re diving

Olympia and Hyatt Elevate Hotel Genevieve in Louisville
Travel & Tourism Olympia and Hyatt Elevate Hotel Genevieve in Louisville

What does it take for a boutique hotel to carve out a distinct identity in a city brimming with charm and competition? In Louisville’s East Market District, often called NuLu, a 122-room property is capturing attention with a bold reinvention. Through a dynamic partnership between Olympia

Can Hospitality Drive UK’s Economic Growth in 2025?
Travel & Tourism Can Hospitality Drive UK’s Economic Growth in 2025?

Short introductionWe’re thrilled to sit down with Katarina Railko, a seasoned expert in the UK hospitality and tourism industry. With a wealth of experience in travel, entertainment, and events, Katarina has become a prominent voice in the sector, particularly through her work with expos and

How Will Choice Hotels Transform Canada with Full Ownership?
Management & Regulatory How Will Choice Hotels Transform Canada with Full Ownership?

In a landscape where the Canadian hospitality market is experiencing robust growth at over 5 percent annually and is projected to surpass a $50 billion valuation by 2030, Choice Hotels International has made a seismic shift. The company's acquisition of full ownership of Choice Hotels Canada for

How Does The Westman Blend History and Modern Hospitality?
Management & Regulatory How Does The Westman Blend History and Modern Hospitality?

What happens when a forgotten piece of history gets a second chance to shine, not as a museum relic, but as a living, breathing space for travelers? In downtown Bend, Oregon, a 1930s post office has undergone a remarkable transformation into The Westman, a boutique hotel that marries the rugged

Chick-fil-A Unveils Exciting Fall Menu with New Flavors
Food & Beverage Chick-fil-A Unveils Exciting Fall Menu with New Flavors

Welcome to an exciting conversation with Katarina Railko, our esteemed hospitality expert with a wealth of experience in the travel and tourism industry, as well as a prominent voice in entertainment and events. With her deep understanding of customer trends and menu innovation, Katarina offers

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