Customer Experience

Hotel Sogo Celebrates 32 Years with Expansion and Innovative Services
Food & Beverage Hotel Sogo Celebrates 32 Years with Expansion and Innovative Services

As Hotel Sogo celebrates its 32nd anniversary in 2025, it continues to solidify its position as a key player in the Philippine hospitality industry with notable accomplishments. From the expansion of its national footprint to the introduction of groundbreaking services such as the Sogo Food

Oyo Expands DanCenter to India, Targeting Luxury Vacation Rentals
Travel & Tourism Oyo Expands DanCenter to India, Targeting Luxury Vacation Rentals

Oyo, a well-known leader in the hospitality industry, is making significant strides as it launches its European vacation rental brand, DanCenter, in the Indian market, setting its sights on the growing demand for luxury vacation rentals. The first DanCenter property, a collection of newly-built

Could the Applebee’s-IHOP Combo Restaurant be the Future of Dining?
Food & Beverage Could the Applebee’s-IHOP Combo Restaurant be the Future of Dining?

The launch of the first co-branded Applebee’s-IHOP restaurant in Seguin, Texas, represents a groundbreaking shift in the dining industry. This innovative concept, developed by Dine Brands and franchisee Ramzi Hakim Group, combines the strengths of both Applebee’s and IHOP into one establishment. The

How Will IHG's Acquisition of Ruby Transform Urban Hotel Experiences?
Travel & Tourism How Will IHG's Acquisition of Ruby Transform Urban Hotel Experiences?

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Today, she joins us to discuss IHG Hotels & Resorts' acquisition of the Ruby brand and its

Which Chain Restaurant Serves the Best Soft Pretzel in America?
Food & Beverage Which Chain Restaurant Serves the Best Soft Pretzel in America?

Soft pretzels have long been a beloved snack, with a rich history dating back to the Middle Ages. Originating from an Italian monk and popularized by Germans, these twisted treats have become a staple in American cuisine, particularly through the influence of the Pennsylvania Dutch. Today, soft

Baccarat Hotel Elevates Luxury with Exclusive Bar and Beverage Offerings
Food & Beverage Baccarat Hotel Elevates Luxury with Exclusive Bar and Beverage Offerings

The Baccarat Hotel and Bar in New York City, renowned for its dedication to luxury and exclusivity, has redefined the bar experience under the direction of Saiff Hammad, the wine director. Drawing inspiration from vintage American long bars, French ballrooms, and the Palace of Versailles, this

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