Customer Service

How Does Collaboration Drive Extended Stay America’s Success?
Management & Regulatory How Does Collaboration Drive Extended Stay America’s Success?

Imagine a hotel brand thriving in a fiercely competitive market, not through solitary efforts but by uniting a vast network of franchisees and leaders under a shared vision. In the extended stay hotel segment, where guest satisfaction and profitability are paramount, collaboration has emerged as a

How Is AI Revolutionizing Travel Planning and Experiences?
Tech & Innovation How Is AI Revolutionizing Travel Planning and Experiences?

As we dive into the fascinating intersection of travel and technology, I’m thrilled to sit down with Katarina Railko, a renowned expert in hospitality with deep roots in the travel and tourism industry. With her extensive experience and a keen eye for innovation, Katarina has become a leading voice

How Is AI Transforming the Future of Travel and Hospitality?
Tech & Innovation How Is AI Transforming the Future of Travel and Hospitality?

Short introductionI’m thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with deep roots in the travel and tourism industry. Katarina has honed her expertise over years of navigating the ever-changing landscape of travel tech and guest experiences, while also becoming a

How Is IHG Expanding Voco Hotels in Mexico by 2027?
Management & Regulatory How Is IHG Expanding Voco Hotels in Mexico by 2027?

In a rapidly evolving hospitality landscape, IHG Hotels & Resorts is making significant strides to broaden its footprint in Mexico with an ambitious plan to grow its voco hotels brand. Through a strategic partnership with Alliance Hotels, the company has unveiled plans to introduce six new

Can Luxury Buses Transform Delhi Airport Connectivity?
Travel & Tourism Can Luxury Buses Transform Delhi Airport Connectivity?

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality, travel, and tourism, whose insights into urban mobility and passenger experiences are shaping the future of transportation. With her deep background in the industry and a passion for events and conferences, Katarina

How Does Psychology Shape AI Adoption in Hospitality?
Tech & Innovation How Does Psychology Shape AI Adoption in Hospitality?

Short introductionMeet Katarina Railko, a seasoned expert in hospitality with a deep background in travel and tourism, as well as a passionate advocate for entertainment and events. With her extensive experience in expos and conferences, Katarina brings a unique perspective on how technology,

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