Customer Service

How Will AI Transform Pubs and Bars by 2025?
Food & Beverage How Will AI Transform Pubs and Bars by 2025?

Artificial Intelligence (AI) is rapidly becoming a cornerstone in various industries, and the hospitality sector is no exception. By 2025, AI is expected to revolutionize the way pubs and bars operate, enhancing customer experiences, improving operational efficiencies, and ensuring staff

How Technology is Revolutionizing the Modern Hotel Booking Experience
Tech & Innovation How Technology is Revolutionizing the Modern Hotel Booking Experience

The hotel booking journey has undergone a significant transformation over the years, evolving from a linear process involving travel agents into a multifaceted digital experience. This profound shift is driven by advancements in technology, which have empowered travelers with autonomy and

How Can Hotels Boost Holiday Revenue and Group Sales This Season?
Management & Regulatory How Can Hotels Boost Holiday Revenue and Group Sales This Season?

The holiday season presents a golden opportunity for hotels to maximize their revenue and group sales. With the right strategies, hoteliers can attract more guests, enhance their experiences, and ensure a memorable stay that encourages repeat business. This season, it's crucial for hotels to

Enhancing Human Hospitality Experience Through Advanced Technology
Food & Beverage Enhancing Human Hospitality Experience Through Advanced Technology

The hospitality industry has always focused on offering exceptional service to guests, which is fundamental to its mission. With the rapid advancements in technology, the industry is undergoing significant transformations aimed at boosting efficiency and convenience. However, there is an underlying

Can Telsen Revolutionize Hospitality Compliance and Sustainability?
Travel & Tourism Can Telsen Revolutionize Hospitality Compliance and Sustainability?

Studio Graphene has unveiled Telsen, a new SaaS platform that aims to modernize food safety and operational monitoring within the hospitality sector. Developed over two years, Telsen leverages cutting-edge IoT sensors and advanced AI technology to automate compliance workflows and enhance

Which Australian Bars Made the World's 50 Best Bars 2024 List?
Food & Beverage Which Australian Bars Made the World's 50 Best Bars 2024 List?

Earlier this week, The World’s 50 Best Bars 2024 were announced during a grand live ceremony in Madrid, bringing the spotlight on three exceptional Australian bars that clinched spots among the globe's top hospitality venues. Melbourne's Caretaker’s Cottage not only soared to the pre

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