In an era where the hospitality industry faces constant pressure to adapt to evolving workforce dynamics and customer expectations, a groundbreaking collaboration has emerged to tackle one of the sector's most persistent challenges: effective training for frontline staff. The Council of Hotel and
Picture a potential guest browsing online, seeking the perfect hotel for a much-needed vacation, only to abandon a website within seconds due to a clunky layout or confusing navigation. This scenario highlights a critical challenge in the hospitality industry: capturing and retaining attention in a
I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a deep background in travel and tourism. Katarina has honed her skills across various facets of the industry and is a prominent voice in entertainment and events, often sharing her insights at expos and
A staggering $1 million in potential revenue slips through the fingers of UK hoteliers every week due to unoccupied rooms, painting a stark picture of financial strain in the hospitality sector. This significant loss underscores a pressing challenge for an industry still navigating post-pandemic
Imagine stepping into a hotel room after a long journey, only to find a television that instantly connects to your personal streaming accounts, offers cloud gaming without a console, and even cuts energy use while enhancing your viewing experience with cutting-edge technology. This is no longer a
In the fast-paced world of hospitality, small hotel owners often find themselves juggling multiple responsibilities, from managing guest reservations across various platforms to ensuring rates are competitive and up to date, all while striving to prevent costly overbookings that can damage
