When every traveler’s first question now begins with an AI assistant, who truly owns the guest relationship in a market where mobile, biometrics, and instant translation are already table stakes? Across hotels, casinos, cruise lines, and food and beverage, the baseline has shifted from touchless
I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality and a prominent voice in travel, tourism, and entertainment. With her extensive background in the industry and a passion for innovation at expos and conferences, Katarina brings a wealth of insight into the evolving
In an era where technology reshapes industries at an unprecedented pace, the hospitality sector faces a critical challenge: how to attract and retain top executive talent in a fiercely competitive market while integrating cutting-edge tools. With the rapid adoption of generative artificial
In the evolving landscape of hospitality, sustainability has become a cornerstone of operational strategy, with hotels making remarkable progress in areas like energy efficiency and water conservation through innovations such as LED lighting and low-flow fixtures. However, a significant challenge
In an era where technology dictates competitive advantage, the hospitality sector stands at a pivotal crossroads, with over 60% of hotel operators citing digital tools as critical to profitability, and My Place Hotels of America has emerged as a frontrunner by launching Market Force, a cutting-edge
Allow me to introduce Katarina Railko, a seasoned expert in hospitality management with a wealth of experience in the travel and tourism industry. Her extensive background in entertainment and events, coupled with her passion for expos and conferences, makes her a prominent voice in the field.