The Institute of Hospitality (IoH) has released its 2023 Annual Report, showcasing significant achievements and strategic progress amidst the evolving landscape of the hospitality industry. Authored by Denis Sheehan FIH, the report highlights how the IoH continues to excel in financial growth,
Artificial intelligence (AI) is dramatically reshaping the landscape of hotel revenue management. Historically reliant on past trends to forecast future outcomes, hoteliers now face complex challenges like changing consumer behaviors, evolving travel patterns, and significant influences from pop
How Can Hotels Benefit from Adopting a Mobile-First Experience? In today's fast-paced digital landscape, the hospitality industry is evolving to meet the demands of tech-savvy travelers. A mobile-first approach is swiftly becoming essential for hotels to enhance guest experiences, streamline
In today’s fast-paced and increasingly digital world, the hospitality industry is struggling to keep pace with the ever-evolving expectations of its customers. One critical area where many hotels, resorts, and restaurants are falling short is in their payment systems. Fragmented and disjointed p
Artificial intelligence is increasingly becoming a game-changer in the hospitality sector, particularly within the culinary domain, promising to revolutionize how recipes are created and customer experiences are tailored. From devising innovative recipes to optimizing operations, AI is making its
The hotel industry is at a transformative juncture, where the integration of artificial intelligence (AI) promises to revolutionize operations, guest experiences, and employee engagement. This shift necessitates a balanced approach, maintaining the invaluable human touch that defines hospitality