Hospitality Systems

Is Labor Efficiency the New Rate Strategy?
Management & Regulatory Is Labor Efficiency the New Rate Strategy?

In the ever-competitive hospitality landscape, Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR) have long been the headline metrics for success. However, a seismic shift occurred in 2025, forcing hotel operators to look beyond top-line revenue and master a new discipline: labor

Trend Analysis: Luxury Hotel Investment
Tech & Innovation Trend Analysis: Luxury Hotel Investment

The recent blockbuster acquisition of the 607-key InterContinental New York Times Square hotel by a consortium of seasoned investors for a reported $230 million sends a clear and powerful signal about the enduring strength of the luxury hospitality market. In a climate where economic forecasts can

On-Site Training Is a Critical Hotel Investment
Tech & Innovation On-Site Training Is a Critical Hotel Investment

In an era where technology promises to streamline every aspect of the guest experience, from mobile check-in to AI-driven concierge services, the true heart of hospitality remains profoundly human. The most sophisticated property-management system is only as effective as the team operating it, and

New Owners Plan Major Overhaul for NYC's InterContinental
Management & Regulatory New Owners Plan Major Overhaul for NYC's InterContinental

The monumental sale of the 607-room InterContinental New York Times Square hotel represents far more than a simple change of hands; it heralds a transformative new era for a property that has long been a fixture of the city's hospitality scene. The deal, orchestrated by a new consortium of industry

Park Hotels Sells Eight Hotels in Portfolio Overhaul
Tech & Innovation Park Hotels Sells Eight Hotels in Portfolio Overhaul

In the high-stakes world of commercial real estate, the most powerful growth strategy often involves not acquisition but a meticulously planned series of divestments designed to strengthen the core foundation. Park Hotels & Resorts, a prominent real estate investment trust, is currently executing

A Unified CRM Unlocks Hotel Revenue and Loyalty
Tech & Innovation A Unified CRM Unlocks Hotel Revenue and Loyalty

In an era where travelers expect hyper-personalized interactions at every turn, the disconnect between a hotel's promise of exceptional service and the reality of a fragmented guest experience has become a critical liability. Guests who have stayed at a property multiple times still receive generic

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