That plush, white hotel towel or luxurious bathrobe can seem like the perfect, complimentary souvenir to remember a relaxing getaway, but this common temptation is part of a much larger, more costly trend affecting the entire travel industry. A recent comprehensive study involving over one thousand
We are joined today by Katarina Railko, a leading expert in the hospitality industry whose extensive background in travel and tourism gives her a unique perspective on the intersection of consumer protection and hotel operations. We’ll be exploring New York City’s landmark new rule that takes aim
Countless hours of selfless dedication from volunteers form the backbone of communities across the UK, yet their vital contributions often go without the recognition they profoundly deserve. In a powerful demonstration of corporate social responsibility, the UK hotel group Harbour Hotels has spent
The conversation surrounding sustainable travel has fundamentally shifted from a niche concern to a defining characteristic of modern luxury, compelling the hospitality industry to move beyond superficial eco-friendly claims. In this evolving landscape, Beyond Green has emerged as a formidable
With a deep-seated expertise in the travel and tourism industry, particularly in hotel operations and the intricate web of government regulation, Katarina Railko has become a key voice in navigating the hospitality sector's most pressing challenges. We sat down with her to dissect New York City's
In an increasingly competitive hospitality landscape, the hotel dining room has transformed from a simple amenity into a critical battleground for guest loyalty and revenue, forcing operators to navigate the tightrope between escalating operational costs and the modern traveler's demand for unique,
