The hospitality industry is currently navigating a period of profound redefinition, caught between the relentless consumer demand for frictionless, hyper-personalized experiences and the complex, often chaotic, reality of integrating rapidly evolving artificial intelligence. While the ultimate
In a city known for its blend of southern charm and corporate energy, the standards for hospitality are continually being redefined. The Sheraton Charlotte Hotel has embraced this evolution, concluding a 10-month, $12 million renovation of its 305 guestrooms and suites. This project signals a new
The US hotel industry stands at a significant crossroads, moving beyond the frenetic pace of post-pandemic recovery into a more measured but complex period of sustained recalibration. This new environment presents a dual challenge for operators, who must now navigate the complexities of
Today, we're joined by Katarina Railko, a leading voice in hospitality technology whose expertise has been honed across the travel, tourism, and events industries. With a keen eye for industry-defining trends, she helps us unpack the significance of SiteMinder's recent sweep at the 2026
The evolution of modern travel has moved far beyond simple online booking and digital maps, entering a sophisticated era where entire destinations are becoming intelligent, interconnected ecosystems. This transformation, known as smart tourism, is fundamentally reshaping how individuals explore the
Balancing the opulent grandeur of the past with the sleek demands of the present is one of the greatest challenges facing any historic landmark, a task the Hilton Milwaukee has embraced with a transformative vision. Following a comprehensive $42 million renovation, this iconic property, a
