I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality technology with a deep background in travel and tourism. Katarina has honed her expertise in the dynamic world of entertainment and events, often sharing her insights at expos and conferences. Today, we’re diving into
Picture a hotel room where the lights adjust to your mood with a simple voice command, the thermostat learns your preferences, and check-in happens seamlessly via an app. This isn’t a distant dream but a reality in many properties worldwide, as the hospitality industry races to integrate
Imagine a bustling hotel in the heart of a major city, where hundreds of guests and staff navigate daily routines, unaware that a sudden emergency could disrupt everything in an instant, and ask yourself how prepared the property is to handle a crisis. With outdated paper binders that are nearly
In an era where traveler expectations are rapidly evolving, Hyatt Hotels has taken a bold step forward by partnering with Way, an experiential technology platform, to transform its loyalty program, World of Hyatt. This strategic alliance, recently highlighted in industry discussions, aims to
What if a hotel could anticipate a guest’s every need before they even step through the door, creating a seamless experience from arrival to departure? Picture this: a weary traveler arrives after a long flight, and with a single tap on their phone, their room unlocks, the thermostat is already set
Imagine scrolling through a short, captivating video of a stunning beachfront villa on TikTok, only to book your stay at that exact location without ever leaving the app. This seamless blend of inspiration and action is no longer a distant dream but a reality shaping the travel industry today. The
