The COVID-19 pandemic has upended many industries, but few as dramatically as the hospitality sector. A pronounced staffing crisis looms large, as establishments struggle to rebound in its aftermath. The need for innovative solutions to navigate these challenging waters is paramount. It is against
Will Warm Weather and Sports Events Revive Dutch Hospitality Sector? With the first official warm day of 2024, the Dutch hospitality sector braces for an anticipated surge in terrace occupancy. As temperatures peaked at a record-breaking 23.2 degrees Celsius in De Bilt on April 6th, café and
Unite, the prominent UK union, has embarked on a vital crusade to champion the rights of hospitality workers with their new campaign for fair pay and tips. Drawing from the recent statutory guidance under the Employment (Allocation of Tips) Act 2023, set to be enforced on October 1, 2024, this
The conversation around Artificial Intelligence (AI) often leans towards concerns about job displacement and competition with human labor. However, embracing a different narrative, one that envisions a collaborative landscape, can illuminate the potential for AI to enhance human capabilities and
The hospitality industry in Maine is grappling with a pronounced mental health crisis. Acknowledging the high-pressure environment and the subsequent strain it places on workers, Maine has introduced the Serving Up Support initiative to create a nurturing and resilient atmosphere. This effort comes
The hospitality sector is constantly changing, requiring a special mix of abilities for success, including soft skills crucial for top-tier guest services. Workers must be versed in their job’s technical aspects and adept at skills fostering excellent customer experiences. Those looking to thrive i
