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What Is Driving the Growth of Global Digital Visitor Management Systems?
Tech & Innovation What Is Driving the Growth of Global Digital Visitor Management Systems?

The Global Digital Visitor Management Systems (DVMS) market has attracted considerable attention in recent years, marking significant growth and evolution. As businesses and institutions increasingly prioritize security, operational efficiency, and customer experience, DVMS has emerged as a pivotal

Genesys Highlights AI and Platforms in Modern Customer Service Trends
Management & Regulatory Genesys Highlights AI and Platforms in Modern Customer Service Trends

In today's dynamic customer service environment, organizations are increasingly shifting their focus towards comprehensive customer experience (CX) platforms. As companies navigate the growing complexity of customer interactions, the need for integrated solutions that encompass AI

Top 10 VoIP Phone Systems for Hotels in 2024: A Comprehensive Guide
Tech & Innovation Top 10 VoIP Phone Systems for Hotels in 2024: A Comprehensive Guide

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Today, we’ll discuss the intricacies of hotel phone systems, their essential features, and the b

How Is Voice AI Revolutionizing Customer Service and Contact Centers?
Management & Regulatory How Is Voice AI Revolutionizing Customer Service and Contact Centers?

Voice AI is swiftly transforming the landscape of customer service and contact centers, signaling a new era of continuous efficiency, personalized service, security, and scalability. Businesses that embrace voice AI solutions are not just enhancing their customer service capabilities but also

Transforming Hospitality with Tech: The Bright Hotel Group's Vision
Tech & Innovation Transforming Hospitality with Tech: The Bright Hotel Group's Vision

Today, we are joined by Katarina Railko, a seasoned expert in the travel and tourism industry and a key voice in hospitality, particularly in entertainment and events such as expos and conferences. We will be discussing the recent developments in the hospitality sector, with a focus on the

Viva.com and Extenda Retail Innovate Unified Retail and Hospitality Solutions
Management & Regulatory Viva.com and Extenda Retail Innovate Unified Retail and Hospitality Solutions

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Can you start by giving us an overview of the strategic partnership between Viva.com and Extenda

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