Imagine a bustling hotel in the heart of a major city, where hundreds of guests and staff navigate daily routines, unaware that a sudden emergency could disrupt everything in an instant, and ask yourself how prepared the property is to handle a crisis. With outdated paper binders that are nearly
In the heart of Santa Monica, California, a luxury hotel known for its opulent accommodations and breathtaking ocean views has found itself at the center of a heated legal battle that raises serious questions about labor rights in the hospitality industry. Santa Monica Proper, a high-end
In the ever-evolving landscape of hospitality investments, a staggering $50 billion in hotel transactions occurred across the U.S. last year, reflecting a robust recovery and renewed investor confidence in premium assets. Amid this dynamic environment, Certares Real Estate Management, an affiliate
In an era where traveler expectations are rapidly evolving, Hyatt Hotels has taken a bold step forward by partnering with Way, an experiential technology platform, to transform its loyalty program, World of Hyatt. This strategic alliance, recently highlighted in industry discussions, aims to
What if a hotel could predict your wellness needs the moment you step through its doors, crafting an experience so tailored it feels like a personal health retreat? In 2025, Marriott International is making this a reality, transforming luxury travel with cutting-edge technology that goes beyond
Imagine a hotelier who, despite offering exceptional service, struggles to retain guests due to the dominance of third-party booking platforms that siphon both revenue and customer relationships. This scenario is all too common in the hospitality industry, where the battle for direct engagement
