When every traveler’s first question now begins with an AI assistant, who truly owns the guest relationship in a market where mobile, biometrics, and instant translation are already table stakes? Across hotels, casinos, cruise lines, and food and beverage, the baseline has shifted from touchless
In an era where technology shapes every aspect of travel planning, hotels face a daunting challenge: staying visible in a digital landscape increasingly dominated by artificial intelligence (AI) search platforms. As travelers turn to tools like ChatGPT, Claude, and Gemini for trip recommendations,
Picture stepping into the opulent lobby of a five-star hotel, admiring the intricate chandeliers and plush decor, all without leaving the comfort of your living room, as this immersive experience, powered by the metaverse, is redefining how travelers explore destinations and accommodations in the
In an era where technology reshapes industries at an unprecedented pace, the hospitality sector faces a critical challenge: how to attract and retain top executive talent in a fiercely competitive market while integrating cutting-edge tools. With the rapid adoption of generative artificial
In an era where technology dictates competitive advantage, the hospitality sector stands at a pivotal crossroads, with over 60% of hotel operators citing digital tools as critical to profitability, and My Place Hotels of America has emerged as a frontrunner by launching Market Force, a cutting-edge
What does it take for a region to become a global tourism sensation, drawing in billions of dollars and captivating travelers from every corner of the world? In the West of England, encompassing Bristol, Bath & North East Somerset, South Gloucestershire, and North Somerset, an extraordinary
