Wellness CPG Brands Use Hospitality Venues to Build Market Presence

September 4, 2024

Launching a new consumer packaged goods (CPG) brand in today’s competitive market often demands innovative strategies for capturing attention and establishing credibility. For wellness-oriented CPG startups, boutique hotels, luxury health clubs, and wellness studios have become the new frontier for building brand recognition and engaging with early adopters. These niche venues offer an unparalleled blend of intimacy and exclusivity, providing fertile ground for brands looking to make a significant impact while connecting with their target consumers. This strategic placement not only leverages the trusted atmospheres of these venues but also ensures higher product engagement, immediate feedback, and the establishment of a strong market presence.

Cadence, a hydration brand launched in the summer of 2023, exemplifies this innovative approach. Unlike the mass retail distribution strategy seen with Ross McKay’s earlier venture, Daring Foods, Cadence began its journey by integrating into members-only clubs like Soho House. By embedding the product into gyms, bar menus, and mini-bars across the UK—and soon the United States—Cadence ensured high visibility among a targeted and relevant audience. This placement strategy fostered immediate consumer engagement while establishing Cadence’s credibility within a premium context. This initial phase in controlled, high-value environments serves as a proving ground, validating the product and setting the stage for broader retail expansion.

Tapping into Hospitality Venues

Emerging wellness brands are discovering the untapped potential of hospitality venues where their target audiences naturally gather. Boutique hotels, elite fitness centers, and wellness studios offer the perfect blend of intimacy and exclusivity, creating an ideal environment for brands to introduce their products to discerning consumers. The close-knit, trusted atmosphere of these venues allows for a more immersive brand experience, which is often difficult to achieve in traditional retail settings. This direct engagement helps brands build trust and foster adoption among early users, laying a strong foundation for future retail success.

Dose, a daily drink supplement brand aimed at liver health, offers a compelling case study in this strategy. Founded during the pandemic in 2020, Dose initially tested its market fit through partnerships with luxury hotels and health clubs. These exclusive venues allowed Dose to connect with wellness enthusiasts, refine its market appeal, and build a solid foundational presence. Targeted exposure in these trusted environments contributed significantly to Dose’s eventual placements in national retail chains like Vitamin Shoppe and HEB stores. This illustrates how niche partnerships can provide the necessary momentum to propel broader retail success, making a profound impact on the brand’s overall market presence.

Higher Product Velocities in Niche Spaces

Smaller, controlled environments tend to exhibit higher product velocities, transforming them into efficient spaces for building a loyal customer base and encouraging product trials. When consumers encounter new wellness products within trusted settings like luxury hotels and elite fitness clubs, they are often more inclined to try and adopt these new offerings. These venues, seen as credible sources of health and wellness, often encourage higher participation rates and quick adoption. Leveraging such environments can significantly boost a product’s initial success, helping brands gather valuable consumer feedback and refine their offerings.

Brands like Cure Hydration have capitalized on this advantage by placing their hydration drink mixes in luxurious hotels such as Auberge, Canyon Ranch, and major chains like Marriott and Hyatt. By meeting the needs of wellness-focused travelers, Cure Hydration not only reinforces its premium market image but also cultivates a loyal customer base ready for broader retail expansion. Though these strategic placements may initially represent minor revenue streams, their critical role in brand visibility and market penetration cannot be overlooked. These placements act as pivotal touchpoints, allowing brands to validate their products and make meaningful connections with their target audience.

Bridging Online and Offline Sales

Engaging with customers in physical wellness spaces provides a vital bridge between a brand’s online presence and traditional retail formats. This dual-channel approach ensures a seamless customer journey where initial exposure in a trusted environment leads naturally to greater brand loyalty and increased sales across multiple platforms. By starting in hospitality venues and gradually expanding into retail, brands create a cohesive narrative that resonates with consumers both online and offline. This strategy enhances the overall customer experience, making the transition from discovery to purchase smoother and more intuitive.

Survey data from Dose reveals that many customers first encounter the brand in hospitality venues before transitioning to purchasing through retail and direct-to-consumer (DTC) channels. These niche placements not only drive product trials but also help establish durable customer relationships. The consistent feedback from these early adopters enables brands to refine their marketing strategies and product offerings for greater appeal in broader retail contexts. This bridging of online and offline experiences creates a sense of trust and reliability, often translating into sustained market success.

Premium Association and Market Credibility

Partnering with high-end venues offers wellness brands an opportunity to elevate their market perception by associating with luxury and premium quality. This strategic alignment enhances the brand’s credibility and appeal, making it more attractive to potential retail partners and discerning consumers. Early establishment of such premium associations can significantly influence a brand’s positioning and success in larger retail contexts, setting the stage for more extensive market penetration and sustained growth.

Cure Hydration serves as an excellent example of a brand leveraging this premium association to its advantage. By placing their hydration drink mixes in top-tier hotels, Cure Hydration meets the needs of wellness-focused travelers while reinforcing its premium market image. This strategic alignment with luxury hospitality venues not only drives initial product trials but also strengthens the brand’s credibility in the eyes of potential retail partners. These initial placements act as seminal points of influence, solidifying the brand’s standing and paving the way for future retail partnerships.

Strategic Omnichannel Presence

For wellness CPG brands, achieving a robust omnichannel presence is often the ultimate objective. Successfully navigating market entry through hospitality and health sectors lays a strong foundation for subsequent retail partnerships, ensuring a seamless brand narrative across different channels. By embedding themselves in environments that naturally foster wellness and self-care, these brands create compelling stories that resonate with consumers whether they are encountered online, in-store, or through direct experiences in premium venues. This strategic coherence strengthens consumer trust and loyalty, making it easier for brands to scale up without losing their core identity.

Rachel Hirsch, founder and managing partner of Wellness Growth Ventures, highlights this growing trend among wellness CPG brands. Many are shifting from an online-first presence to wholesale by embedding themselves in wellness-centric spaces. Brands like Nomadica, a canned wine company backed by Wellness Growth Ventures, have expanded their reach through strategic partnerships with hotels and concert venues. These early successes in premium venues lay the groundwork for broader negotiations and market expansion, showcasing the effectiveness of this blended approach.

Deliberate Market Entry for Sustainable Growth

Launching a new consumer packaged goods (CPG) brand in today’s market often requires innovative strategies to attract attention and build credibility. For wellness-focused CPG startups, boutique hotels, luxury health clubs, and wellness studios have become prime venues for brand recognition and engaging early adopters. These niche places offer a unique mix of intimacy and exclusivity, providing fertile ground for brands aiming to make an impact and connect with their target consumers. This strategic placement leverages the trusted environments of these locations and ensures higher product engagement, immediate feedback, and a strong market presence.

Cadence, a hydration brand launched in the summer of 2023, exemplifies this innovative approach. Departing from the mass retail distribution strategy of Ross McKay’s earlier venture, Daring Foods, Cadence began by integrating into members-only clubs like Soho House. By embedding the product in gyms, bar menus, and mini-bars across the UK—and soon the United States—Cadence achieved high visibility among a targeted and relevant audience. This approach encouraged immediate consumer engagement and established Cadence’s credibility within a premium context. This initial placement in controlled, high-value settings serves as a proving ground, validating the product and setting the stage for broader retail expansion.

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