In an era where technology is rapidly advancing, the hospitality sector in Africa faces a transformative journey with the integration of Artificial Intelligence (AI). This shift presents both tremendous opportunities and intricate challenges, making it essential to strike a balance between AI's
The hospitality industry, encompassing roles from chefs to front-of-house staff, often requires workers to present a cheerful demeanor to customers. However, beneath these smiles, many are grappling with significant mental health issues. Highlighting alarming statistics—such as 59% of hospitality
San Francisco has been navigating a challenging path to recovery after the COVID-19 pandemic disrupted its economy. Although significant hurdles remain in sectors like commercial real estate and hospitality, emerging opportunities in artificial intelligence (AI) and upcoming major events offer a
Embarking on a journey of digital transformation over a decade ago, Minor Hotels, based in Bangkok, has successfully harnessed technology to revolutionize its operations, financial management, and guest experiences. The story of their achievements is a testament to the strategic investments and
In the recent article "Farmers and Hospitality Workers Face Similar Mental Health Struggles," Janine Kennedy delves into the mental health challenges increasingly affecting small food producers and business owners, particularly within the farming and hospitality sectors. Over the past few years,
The landscape of the global hospitality industry has undergone a significant transformation in the post-pandemic era. With e-commerce activities rising by 20%, multi-channel merchants like hotels and online travel agencies (OTAs) have experienced a boon. However, this increase in online
The Inn at Celebration, formerly branded as the Bohemian Hotel Celebration, is amidst a significant multimillion-dollar renovation led by Vision Hospitality Group. The ambitious project aims to transform this waterfront property into a venue that blends its historical charm with today's luxury
The Institute of Hospitality (IoH) saw significant transformation under the four-year leadership of Kellie Rixon MBE FIH. Her tenure as Chair of the Board brought about strategic changes aimed at fostering inclusivity, financial sustainability, and organizational resilience. Reflecting on Rixon's
The hospitality industry has undergone a seismic transformation over the past decade, primarily driven by technological advancements. Reflecting on early 2014, phone bookings were the norm, with a substantial 58% of consumers opting for this method. Fast forward to 2024, and that number plummeted
Accor, Australia's largest hotel operator, has recently achieved a monumental milestone that underscores its unwavering commitment to sustainability and responsible tourism. The company celebrated the successful Sustainable Tourism Certification of its 100th hotel in Australia, awarded by
