In today's dynamic customer service environment, organizations are increasingly shifting their focus towards comprehensive customer experience (CX) platforms. As companies navigate the growing complexity of customer interactions, the need for integrated solutions that encompass AI
Vrbo's recent announcement of the 2025 Vacation Rentals of the Year spotlights ten exceptional private vacation rentals across the United States. This carefully selected list showcases properties that excel in guest ratings, host management, and unique amenities, offering travelers a memorable
Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Today, we’ll discuss the intricacies of hotel phone systems, their essential features, and the b
In a world increasingly conscious of environmental impacts and sustainable practices, Corona Island stands out as an innovative model for combining eco-friendliness with luxury tourism. The island, located 12 miles off Cartagena, Colombia, was purchased in 2021. Initially designated for
Hotel guests today increasingly expect convenience and seamless experiences during their stays, prompting the hospitality industry to innovate continually. IRIS, a global provider of mobile Food & Beverage (F&B) systems and guest experience platforms, has recently broadened its partnership
In today's digital age, incessant demands for consumer feedback have become an oppressive fixture in our online interactions, significantly affecting industries like retail and hospitality. The once simple and straightforward process of purchasing goods or dining out has now transformed into
The hospitality industry has long prided itself on excellent service, yet the methods of managing guest experiences have hardly evolved over the years. Today's tech-savvy consumers expect more than just a place to sleep; they desire personalized, seamless experiences from check-in to
The integration of technology into event planning offers a promising approach to revolutionize the overall attendee experience. This article delves into insights from industry professionals on how to make the most out of technological advancements, ensuring convenience, engagement, and inclusivity
Traveling can be an exhilarating experience, filled with new places and adventures. However, to make the most of your journeys, having the right gadgets is essential. By leveraging technology and practical tools, you can enhance your travel experience significantly. Here's a look at 35
Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Can you explain the main benefits of the new partnership between Hapi and Shiji? The primary benefit
