Customer service can make or break a dining experience, significantly influencing whether patrons return to a restaurant or not. A recent survey conducted by Coupon Pi delved into this critical aspect by analyzing 76,267 Google reviews from 12,750 restaurants nationwide, shedding light on which
Houston, a major city in Texas, is renowned for its vibrant, diverse, and dynamic food scene. As a melting pot of cultures, the city's culinary landscape is enriched by global flavors brought by immigrants from around the world. This rich tapestry of influences makes Houston an exciting destination
In the bustling corridors of Capitol Hill, discussions about the Social Security Administration (SSA) reached a crucial juncture with the nomination of Frank Bisignano as its new leader. Former CEO of Fiserv, Bisignano is now under intense scrutiny as he takes the hot seat to confront the agency's
In an effort to invigorate its financial health and operational efficiency, iconic burger chain Red Robin has embarked on a comprehensive strategy to address existing challenges. Faced with a landscape where numerous restaurant brands struggle to maintain profitability amidst rising costs and
The sustainable tourism market is on a rapid growth trajectory, projected to expand from $3.3 trillion in 2022 to a staggering $11.4 trillion by 2032. This impressive growth, marked by a 14% compound annual growth rate (CAGR), reflects a substantial shift in tourist preferences towards responsible
In the highly competitive hospitality industry, businesses are continually seeking ways to enhance customer experiences and streamline operations. One critical aspect of achieving these goals is through implementing advanced technology in point-of-sale (POS) systems. Trio-Tech International, a
In a world where automation in customer service is gaining momentum, there's growing conversation about the importance of human interaction for establishing meaningful connections. Companies must find the right balance to ensure they're not compromising on customer satisfaction. The Allure of
The rise in the demand for nonalcoholic beverages has taken the restaurant industry by storm, altering how menus are curated and shifting the business model focus. This transformative trend is driven by heightened health consciousness, changing cultural attitudes, and economic factors impacting
The U.S. hotel industry is currently navigating a complex landscape, grappling with a multitude of challenges that are significantly impacting its outlook for the year. From shrinking demand and fewer international tourists to the escalation of operational costs, hoteliers are being called to
The United States has witnessed a remarkable rise in the number of sports bars dedicated solely to women’s sports, representing a significant shift in both the sports and hospitality industries. At the start of the year, there were only six such establishments, but by year’s end, this number is
