Management & Regulatory

Should You Tip When You've Received No Service?
Management & Regulatory Should You Tip When You've Received No Service?

An incident in a familiar dining setting sparks debate on the appropriateness of tipping when no service has been rendered. A customer and a friend arrived at a well-known casual restaurant, anticipating a pleasant meal experience. Upon entering, the two were promptly seated and expected the

Challenges Plague UK Hospitality Industry Amid New Regulations
Management & Regulatory Challenges Plague UK Hospitality Industry Amid New Regulations

The UK hospitality industry is enduring a tumultuous period, grappling with an intricate web of challenges that threaten its stability and long-term growth prospects. Numerous regulatory changes have compounded existing economic pressures, making it arduous for businesses to navigate these

How Is Target Revolutionizing Checkout Efficiency?
Management & Regulatory How Is Target Revolutionizing Checkout Efficiency?

In an era where speed and convenience define consumer expectations, Target's implementation of Express Self-Checkout has restructured retail paradigms. Unveiled in March 2024, it spans nearly 2,000 stores nationwide, redefining how easy and quick it can be to shop for small purchases. These lanes,

Etihad Elevates A321LR Experience with Luxurious First Suites
Management & Regulatory Etihad Elevates A321LR Experience with Luxurious First Suites

Katarina Railko, with her extensive experience in hospitality and a keen understanding of the travel and events industry, offers insights into how Etihad Airways is revolutionizing single-aisle flying. As the airline introduces the Airbus A321LR, the focus is on redefining luxury and connectivity

Drive-Thru Trends: Enhancing Customer Satisfaction and Convenience
Management & Regulatory Drive-Thru Trends: Enhancing Customer Satisfaction and Convenience

As off-premises dining continues to reshape the restaurant industry, drive-thru services have emerged as a critical component in catering to evolving consumer needs for convenience and efficiency. The pandemic catalyzed a shift from dine-in experiences towards more adaptable dining options, a

POS Rivals Toast and Clover Disrupt U.S. Restaurant Market
Management & Regulatory POS Rivals Toast and Clover Disrupt U.S. Restaurant Market

In the fast-paced world of the U.S. restaurant industry, the competitive landscape of point-of-sale (POS) payment providers is undergoing a significant transformation. Newer entrants, such as Toast and Clover, are making substantial inroads into a market traditionally dominated by established

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