In today's competitive restaurant industry, exceptional customer experiences (CX) are more than just a bonus—they are a crucial strategy for success. From the moment a customer discovers a restaurant to the time they leave feedback, every interaction shapes their overall experience. A positive
December 5, 2024
Cendyn, a global technology and services company in the hospitality sector, has achieved significant recognition at the 4th Annual World Travel Tech Awards 2024, held on November 24, 2024. Remarkably, this year marked Cendyn's first instance of securing three prestigious accolades. The company
December 4, 2024
The hospitality industry continuously seeks to enhance operational efficiency and improve guest experiences by leveraging advanced property management systems (PMS). In a strategically significant move, Cloudbeds, renowned for its hospitality management software, has integrated with PXier, a
November 25, 2024
In the rapidly evolving hospitality industry, the integration of technology has become a cornerstone for enhancing guest experiences while maintaining the human touch that defines exceptional service. A recent US hospitality survey revealed that 76% of hoteliers believe personalizing guest
November 21, 2024
The hospitality industry has always focused on offering exceptional service to guests, which is fundamental to its mission. With the rapid advancements in technology, the industry is undergoing significant transformations aimed at boosting efficiency and convenience. However, there is an underlying
November 20, 2024
The 2024 Lodging Conference in Phoenix, which attracted over 2,900 professionals from the hospitality industry, including key C-suite executives, brand leaders, and investment experts, was marked by compelling discussions on critical trends and developments set to influence the sector in the
November 5, 2024
