Today, we're joined by Katarina Railko, a leading voice in hospitality technology whose expertise has been honed across the travel, tourism, and events industries. With a keen eye for industry-defining trends, she helps us unpack the significance of SiteMinder's recent sweep at the 2026
The hospitality industry, long defined by its human touch, stands at the precipice of a technological revolution. Artificial intelligence is no longer a futuristic concept discussed in boardrooms but an active force reshaping guest experiences, operational efficiency, and competitive landscapes. A
Crafting a singular, compelling digital narrative for a family of distinct properties, each with its own history and character, represents one of the most significant challenges for modern hospitality groups. For Pennsylvania's Settlers Hospitality, a prominent independent group in the Pocono
The rapid proliferation of artificial intelligence has created a pivotal decision-making moment for hotel operators, forcing a choice between the allure of cutting-edge experimental tools and the steadfast reliability of established marketing platforms. As hoteliers navigate an increasingly complex
The hospitality landscape is currently being reshaped by a potent combination of profound economic pressures and breakthrough technological innovations, forcing operators to navigate one of the most dynamic periods in the industry's history. After demonstrating remarkable resilience in its
The once-distant image of a robotic concierge greeting guests in a hotel lobby is rapidly materializing into a strategic asset for the modern hospitality industry, signaling a profound evolution in guest services. While the concept of humanoid, artificial intelligence-powered agents in hotels has