In the dynamic realm of hospitality, where events ranging from intimate private dinners at restaurants to grand weddings at hotels drive substantial revenue, the complexity of managing such gatherings can often overwhelm even the most seasoned professionals. Event Management Software (EMS) emerges
Short introductionMeet Katarina Railko, a seasoned expert in hospitality with a deep background in travel and tourism, as well as a passionate advocate for entertainment and events. With her extensive experience in expos and conferences, Katarina brings a unique perspective on how technology,
Imagine a hotelier who, despite offering exceptional service, struggles to retain guests due to the dominance of third-party booking platforms that siphon both revenue and customer relationships. This scenario is all too common in the hospitality industry, where the battle for direct engagement
What if a hotel could anticipate a guest’s every need before they even step through the door, creating a seamless experience from arrival to departure? Picture this: a weary traveler arrives after a long flight, and with a single tap on their phone, their room unlocks, the thermostat is already set
Imagine a hotel manager juggling multiple platforms to update room rates, track inventory, and ensure availability across countless online travel agencies and metasearch engines, only to face discrepancies that cost both time and revenue. This scenario is all too common in the hospitality industry,
What happens when a hotel guest dials for a reservation and is greeted by a voice so warm and engaging that it feels like a trusted friend, only to learn it’s not human at all? This scenario, increasingly common in today’s hospitality landscape, pulls back the curtain on a growing trend: hotels
