The travel industry has always been dynamic, with companies constantly seeking innovative ways to enhance customer experience and drive revenue. One such innovation that is making a significant impact is the introduction of the "buy now pay later" (BNPL) payment method, which is
In today's competitive restaurant industry, exceptional customer experiences (CX) are more than just a bonus—they are a crucial strategy for success. From the moment a customer discovers a restaurant to the time they leave feedback, every interaction shapes their overall experience. A positive
Cendyn, a global technology and services company in the hospitality sector, has achieved significant recognition at the 4th Annual World Travel Tech Awards 2024, held on November 24, 2024. Remarkably, this year marked Cendyn's first instance of securing three prestigious accolades. The company
The hospitality industry continuously seeks to enhance operational efficiency and improve guest experiences by leveraging advanced property management systems (PMS). In a strategically significant move, Cloudbeds, renowned for its hospitality management software, has integrated with PXier, a
In the rapidly evolving hospitality industry, the integration of technology has become a cornerstone for enhancing guest experiences while maintaining the human touch that defines exceptional service. A recent US hospitality survey revealed that 76% of hoteliers believe personalizing guest
The hospitality industry has always focused on offering exceptional service to guests, which is fundamental to its mission. With the rapid advancements in technology, the industry is undergoing significant transformations aimed at boosting efficiency and convenience. However, there is an underlying
