Customer Experience

Rate Yield and Infor HMS Integration Boosts Hotel Revenue Management
Tech & Innovation Rate Yield and Infor HMS Integration Boosts Hotel Revenue Management

In the ever-evolving world of hospitality technology, innovation is key to maintaining competitiveness. Katarina Railko, a profound expert in travel and tourism, delves into the recent integration of Rate Yield with Infor HMS, providing insights into how this collaboration is transforming hotel

How Does Cinnamon Hotels Transform Its Digital Storytelling?
Travel & Tourism How Does Cinnamon Hotels Transform Its Digital Storytelling?

In 2025, the hospitality sector is embracing a digital transformation to meet evolving traveler expectations and trends, with Cinnamon Hotels & Resorts leading the charge in this dynamic landscape. Against a backdrop of increased tourism to Sri Lanka and the Maldives, which experienced a notable

Stonebridge Expands with Renovated Marriott Saddle Brook Purchase
Management & Regulatory Stonebridge Expands with Renovated Marriott Saddle Brook Purchase

In a strategic move reflecting the growing trend in the hospitality industry, Stonebridge has successfully expanded its full-service managed portfolio with the notable acquisition of the Marriott Saddle Brook in New Jersey. This 244-room property is expected to bolster Stonebridge's presence in

Can CoralTree Elevate Boston's Seaport Hotel Experience?
Management & Regulatory Can CoralTree Elevate Boston's Seaport Hotel Experience?

In an era where hospitality is rapidly evolving, the Seaport Hotel in Boston is embarking on a new journey that reflects broader trends within the industry. For the first time since its doors opened in 1998, the hotel has chosen to partner with CoralTree Hospitality, a company known for its unique

Southern Chicks Café Opens First Franchise in Baton Rouge
Food & Beverage Southern Chicks Café Opens First Franchise in Baton Rouge

Katarina Railko, a hospitality expert with notable experience in travel, tourism, and events, is renowned for her keen insight into franchise ventures and restaurant atmospheres. Today, she shares her thoughts on Southern Chicks, a burgeoning Southern-inspired franchise that recently celebrated its

How Does Pop Culture Impact Hotel Bookings and Engagement?
Management & Regulatory How Does Pop Culture Impact Hotel Bookings and Engagement?

In recent years, the intersection of pop culture and the hospitality industry has become increasingly significant. Hotels have begun to recognize the potential of leveraging popular media to enhance their brand visibility and engagement, driving substantial increases in bookings. This trend is

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