Customer Experience

BBVA Employees Innovate with AI to Improve Banking Services and Security
Management & Regulatory BBVA Employees Innovate with AI to Improve Banking Services and Security

The BBVA Bot Talent internal competition highlighted the ingenuity of BBVA employees in utilizing generative AI to enhance operations within the bank. Participants from Peru, Mexico, and Spain created AI-driven solutions to tackle various challenges, showcasing a range of innovative projects

SONIFI Partners with Ooma to Modernize Hotel Phone Systems with Cloud Tech
Tech & Innovation SONIFI Partners with Ooma to Modernize Hotel Phone Systems with Cloud Tech

In an era where digital innovation is vital to maintaining a competitive edge, SONIFI stands at the forefront of guest technology solutions within the hospitality industry. With over 40 years of expertise, known for high-quality Wi-Fi, interactive TV, streaming, and linear TV services, the company

How Is AI Revolutionizing the Event Technology Landscape?
Entertainment & Events How Is AI Revolutionizing the Event Technology Landscape?

Artificial Intelligence (AI) has been making waves across various industries, and the event technology landscape is no exception. The advancements in AI-driven event technology tools are redefining traditional workflows and optimizing event management like never before. From enhancing efficiency

Maestro PMS Balances Sophistication and Simplicity for Hoteliers
Tech & Innovation Maestro PMS Balances Sophistication and Simplicity for Hoteliers

Adopting new technology in the hospitality industry often raises concerns about usability, flexibility, and simplicity. Hoteliers worry that embracing advanced systems might sacrifice ease of use, creating a challenging environment for their staff and operations. These concerns are grounded in the

Maximizing Efficiency and Guest Experience with Modern Hotel Software
Tech & Innovation Maximizing Efficiency and Guest Experience with Modern Hotel Software

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Why is updating hotel technology considered a strategic investment rather than just an additional

Evolving Hotel Breakfasts: From Buffets to Authentic Culinary Journeys
Food & Beverage Evolving Hotel Breakfasts: From Buffets to Authentic Culinary Journeys

Katarina Railko is our hospitality expert, well-known for her refined skills in the travel and tourism industry. She is also a key voice in entertainment and events, with a particular affinity for expos and conferences. In this interview, Katarina talks about evolving trends in hotel breakfast

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