Customer Experience

How is Mandarin Oriental Expanding Luxury Residences?
Travel & Tourism How is Mandarin Oriental Expanding Luxury Residences?

In this exclusive interview, we speak with Katarina Railko, a seasoned expert in the hospitality industry, who has made significant contributions to both travel and tourism as well as entertainment and events. Today, she offers her insights into the recent strategic moves by Mandarin Oriental to

BIGGBY® COFFEE Celebrates 30 Years with Brand Refresh
Food & Beverage BIGGBY® COFFEE Celebrates 30 Years with Brand Refresh

In the world of hospitality, few brands have managed to capture the essence of community and energy as successfully as BIGGBY® COFFEE. Celebrating its 30th year, the brand has embarked on a significant transformation to keep its identity vibrant and engaging for new and returning customers alike.

Who's Leading Hotel Evolution with Bold Leadership Shifts?
Management & Regulatory Who's Leading Hotel Evolution with Bold Leadership Shifts?

In the ever-evolving hospitality industry, bold leadership changes drive meaningful transformations that redefine guest experiences and operational efficiencies. As competition intensifies, hotels increasingly rely on seasoned professionals to lead innovative strategies. This roundup examines

Trend Analysis: Outsourcing in Hospitality Industry
Management & Regulatory Trend Analysis: Outsourcing in Hospitality Industry

The global landscape of the hospitality sector is rapidly evolving, driven by economic pressures and technological advancements. A notable change is the increasing trend of outsourcing various functions within the hospitality industry, prompting a closer examination of its implications and

ForsaTEK 2025 Showcases AI and Robotics in Aviation
Travel & Tourism ForsaTEK 2025 Showcases AI and Robotics in Aviation

In the ever-evolving field of aviation technology, ForsaTEK 2025 has emerged as a pivotal platform for innovations that are set to transform the industry. Spearheading these conversations is Katarina Railko, a renowned expert in hospitality and technology. Her insights into the event’s impact,

Annette Redefines AI Assistance in Hospitality Industry
Tech & Innovation Annette Redefines AI Assistance in Hospitality Industry

Katarina Railko brings a wealth of experience in the travel and tourism industry, coupled with a strong presence in entertainment and events. As our resident hospitality expert, she provides a unique perspective on the evolving landscape of hospitality technology. Today, she talks about Annette,

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later