Customer Experience

INNSiDE Manchester’s 10-Year Smart, Sustainable Room Refresh
Travel & Tourism INNSiDE Manchester’s 10-Year Smart, Sustainable Room Refresh

Katarina Railko has spent a decade shaping guest experiences across travel, entertainment, and large-scale events. Her vantage point blends operational rigor with a curator’s feel for culture, making her a keen interpreter of how hotels evolve with their cities. As INNSiDE by Meliá Manchester marks

Cendyn Pioneers AI Search Integration for Hotel Bookings
Tech & Innovation Cendyn Pioneers AI Search Integration for Hotel Bookings

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality and a prominent voice in travel, tourism, and entertainment. With her extensive background in the industry and a passion for innovation at expos and conferences, Katarina brings a wealth of insight into the evolving

How Can AI Transform Hotel Guest Experiences with Mindtrip?
Tech & Innovation How Can AI Transform Hotel Guest Experiences with Mindtrip?

Meet Katarina Railko, a seasoned expert in hospitality and travel technology, whose extensive experience in the industry has made her a trusted voice in shaping innovative solutions for hotels and guests alike. With a deep passion for enhancing travel experiences through events, expos, and

Marriott-Sonder Partnership Collapses Amid Financial Turmoil
Management & Regulatory Marriott-Sonder Partnership Collapses Amid Financial Turmoil

As the hospitality industry reels from the recent implosion of the partnership between Marriott International and Sonder, we turn to Katarina Railko, a seasoned expert in travel and tourism. With a deep background in hospitality operations and a keen eye for industry trends, Katarina has also made

Who Are the New GMs at Hilton and Other Top Hotels?
Management & Regulatory Who Are the New GMs at Hilton and Other Top Hotels?

Allow me to introduce Katarina Railko, a seasoned expert in hospitality management with a wealth of experience in the travel and tourism industry. Her extensive background in entertainment and events, coupled with her passion for expos and conferences, makes her a prominent voice in the field.

Hotel Equities Expands Leadership for Growth and Innovation
Travel & Tourism Hotel Equities Expands Leadership for Growth and Innovation

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a wealth of experience in travel, tourism, and entertainment. Katarina has honed her skills across various facets of the industry, and her insights into events, expos, and conferences make her a leading voice in

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