Customer Experience

Rhubarb Hospitality Appoints Clare Clark as Sustainability Director
Entertainment & Events Rhubarb Hospitality Appoints Clare Clark as Sustainability Director

I'm thrilled to sit down with Katarina Railko, a renowned expert in hospitality with a deep-rooted passion for sustainability. With years of experience in travel, tourism, and the entertainment sector, Katarina has become a leading voice in integrating eco-friendly practices into events, expos, and

Can Neil Jacobs Elevate Cain International's Luxury Vision?
Management & Regulatory Can Neil Jacobs Elevate Cain International's Luxury Vision?

I'm thrilled to sit down with Katarina Railko, a true luminary in the world of luxury hospitality and entertainment. With a career honed in travel and tourism, Katarina has become a leading voice in the industry, particularly in events, expos, and conferences. Her deep understanding of what drives

Holiday Spending Drops 5% in 2025, Travel Holds Steady
Management & Regulatory Holiday Spending Drops 5% in 2025, Travel Holds Steady

In the heart of the holiday season, a striking shift has emerged in consumer behavior, with spending taking a noticeable dip while travel intentions remain surprisingly resilient. According to a comprehensive survey of 4,000 US consumers balanced across generations, regions, and genders, holiday

Hotel Guest Satisfaction Drops Amid Rising Costs in 2025
Management & Regulatory Hotel Guest Satisfaction Drops Amid Rising Costs in 2025

In the ever-evolving hospitality industry, a troubling trend has emerged as guest satisfaction at branded hotels managed by third-party operators takes a noticeable hit, with rising operational expenses putting immense pressure on these management companies tasked with upholding brand standards on

How Is Howard University's MSCHL Redefining Hospitality?
Management & Regulatory How Is Howard University's MSCHL Redefining Hospitality?

Imagine an industry where diversity in leadership is not just an aspiration but a tangible reality, where talent from underrepresented communities shapes the future of global hospitality. At Howard University, the Marriott-Sorenson Center for Hospitality Leadership (MSCHL) is turning this vision

Layne’s Chicken Fingers Shines on 2025 Top 100 Growth List
Food & Beverage Layne’s Chicken Fingers Shines on 2025 Top 100 Growth List

I’m thrilled to sit down with Katarina Railko, our esteemed hospitality expert, who brings a wealth of knowledge from her extensive background in travel, tourism, entertainment, and events. With her keen insights into industry trends and growth strategies, Katarina is the perfect person to dive

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