Customer Experience

How Does First Hospitality Redefine Chicago Hotel Management?
Management & Regulatory How Does First Hospitality Redefine Chicago Hotel Management?

Allow me to introduce Katarina Railko, a seasoned expert in hospitality management with a wealth of experience in the travel and tourism industry. Katarina has honed her skills across various sectors, including entertainment and events, where she’s become a prominent voice at expos and conferences.

How Does Little Hotelier Empower Small Accommodation Providers?
Management & Regulatory How Does Little Hotelier Empower Small Accommodation Providers?

In the ever-evolving hospitality landscape, small accommodation providers, such as quaint bed-and-breakfasts and independent hotels, face a daunting challenge in juggling day-to-day operations while striving to attract new guests. Recent research reveals a stark reality: nearly half of these

Strong Voices Redefines Casino Contact Centers with AI Tech
Tech & Innovation Strong Voices Redefines Casino Contact Centers with AI Tech

I'm thrilled to sit down with Katarina Railko, a seasoned hospitality expert with deep roots in the travel and tourism industry. With her extensive experience and passion for entertainment, events, and large-scale expos, Katarina brings a unique perspective to the gaming and hospitality sectors.

Rainbow Hospitality Transforms Hotel Operations with Cloud Tech
Tech & Innovation Rainbow Hospitality Transforms Hotel Operations with Cloud Tech

Diving into the world of hospitality technology, I'm thrilled to sit down with Katarina Railko, a seasoned expert in travel and tourism with a deep passion for innovation in entertainment and events. With her extensive experience and keen insights, Katarina is the perfect guide to help us explore

How Does Collaboration Drive Extended Stay America’s Success?
Management & Regulatory How Does Collaboration Drive Extended Stay America’s Success?

Imagine a hotel brand thriving in a fiercely competitive market, not through solitary efforts but by uniting a vast network of franchisees and leaders under a shared vision. In the extended stay hotel segment, where guest satisfaction and profitability are paramount, collaboration has emerged as a

Why Modernize Your Hotel Tech Stack with Maestro PMS?
Tech & Innovation Why Modernize Your Hotel Tech Stack with Maestro PMS?

I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality technology with a deep background in travel and tourism. Katarina has honed her expertise in the dynamic world of entertainment and events, often sharing her insights at expos and conferences. Today, we’re diving into

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