In an increasingly digital world where personal data has become a valuable commodity, consumers are more aware than ever of how their online activities are tracked, and the travel industry, which relies heavily on user data for personalization and marketing, is at the forefront of this evolving
In the fiercely competitive landscape of the American pizza industry, where countless chains vie for consumer loyalty, the true battleground often shifts from the quality of the toppings to the quality of the human interaction. While product innovation and aggressive marketing play significant
In a city known for its blend of southern charm and corporate energy, the standards for hospitality are continually being redefined. The Sheraton Charlotte Hotel has embraced this evolution, concluding a 10-month, $12 million renovation of its 305 guestrooms and suites. This project signals a new
The expectation of constant connectivity has fundamentally reshaped the modern travel experience, transforming what was once a luxury perk into an essential service that passengers now demand as a standard part of their journey. In this highly competitive landscape, major airlines are increasingly
As a leading voice in hospitality and event management, Katarina Railko possesses a unique perspective on the forces shaping the travel industry. Drawing on insights from Phocuswright analysts, she joins us to discuss the near future of travel, a landscape where technology like agentic AI and
In the dynamic world of hospitality, the convergence of technology and sustainability is no longer a futuristic concept but a present-day imperative. To navigate this complex landscape, we turn to Katarina Railko, a seasoned expert in the travel and tourism industry. With deep-rooted experience in
