Customer Experience

Revolutionizing Hotel Stays: Embrace Guest-Centric Digital Innovation
Tech & Innovation Revolutionizing Hotel Stays: Embrace Guest-Centric Digital Innovation

The hospitality industry has long prided itself on excellent service, yet the methods of managing guest experiences have hardly evolved over the years. Today's tech-savvy consumers expect more than just a place to sleep; they desire personalized, seamless experiences from check-in to

Enhancing Hotel Operations Through Hapi and Shiji Integration
Tech & Innovation Enhancing Hotel Operations Through Hapi and Shiji Integration

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Can you explain the main benefits of the new partnership between Hapi and Shiji? The primary benefit

Can Hotel Feedback Software Reach $3.39 Billion by 2029?
Tech & Innovation Can Hotel Feedback Software Reach $3.39 Billion by 2029?

The potential for growth in the hotel guest feedback and surveying software market is monumental, with projections suggesting a nearly twofold increase. This article explores the factors contributing to this growth, delving into the role of technology, industry dynamics, and overall market

Hotel Automation System Market to Reach $25.43B by 2029, Growing at 6.5%
Tech & Innovation Hotel Automation System Market to Reach $25.43B by 2029, Growing at 6.5%

In this interview, we speak with Katarina Railko, a seasoned hospitality expert with a focus on travel, tourism, entertainment, and events, to discuss the current state and future prospects of the hotel automation system market. Katarina provides insights into market growth, technological

Transforming Hospitality with Tech: The Bright Hotel Group's Vision
Tech & Innovation Transforming Hospitality with Tech: The Bright Hotel Group's Vision

Today, we are joined by Katarina Railko, a seasoned expert in the travel and tourism industry and a key voice in hospitality, particularly in entertainment and events such as expos and conferences. We will be discussing the recent developments in the hospitality sector, with a focus on the

Viva.com and Extenda Retail Innovate Unified Retail and Hospitality Solutions
Management & Regulatory Viva.com and Extenda Retail Innovate Unified Retail and Hospitality Solutions

Katarina Railko is our Hospitality expert. She refined her skills in the travel and tourism industry. She is also a key voice in entertainment and events, with an affinity for expos and conferences. Can you start by giving us an overview of the strategic partnership between Viva.com and Extenda

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