In the world of hospitality, a hotel's reputation is often defined by the bold, public statements made on review sites. But what about the quiet, unspoken experiences that truly shape a guest's stay? We sat down with Katarina Railko, a seasoned expert in hospitality and guest experience, to explore
In an industry bracing for economic uncertainty and technological disruption, hotel management and development company First Hospitality is not waiting for the future—it is actively building it. The firm has unveiled a forward-thinking strategic plan for 2026, designed to navigate potential
Nestled at the foot of the majestic San Gabriel Mountains, where the thundering excitement of the racetrack meets the tranquility of Southern California’s natural landscapes, a new landmark has emerged to redefine hospitality in the region. The debut of the Hilton Arcadia Los Angeles marks a
Bringing a slice of New Orleans to his hometown, Thomas Scarborough is no stranger to serving up beloved food and a welcoming atmosphere. As a co-owner of Statesboro’s popular Huey Magoo’s, he and his partner Jeramie Martin are now brewing something new: the city’s first PJ’s Coffee. This new
A quiet but powerful recalibration is underway within American hotels, as ownership groups increasingly turn not to disruptive newcomers but to the steady hand of proven experience to pilot their most valuable assets through a complex market. This strategic pivot, evident in a series of
The familiar instruction to switch all electronic devices to airplane mode is rapidly becoming a relic of a bygone era, as airlines race to transform the aircraft cabin from a zone of digital isolation into a fully integrated, high-speed extension of our lives on the ground. Delta Air Lines has
