Customer Experience

How Is U.S. Economic Chaos Impacting the Hotel Industry?
Management & Regulatory How Is U.S. Economic Chaos Impacting the Hotel Industry?

What happens when the backbone of a nation’s economy feels like it’s teetering on the edge of a cliff, with no safety net in sight, and the ripple effects are felt across industries like hospitality? The U.S. economy in 2025 is a storm of uncertainty, driven by political volatility and policy

Denver Hotels and Beyond Welcome New General Managers
Management & Regulatory Denver Hotels and Beyond Welcome New General Managers

The hospitality industry stands at a pivotal moment, with leadership transitions shaping the trajectory of hotels and resorts across diverse markets, and as the sector rebounds from global challenges, the role of general managers (GMs) has become increasingly critical in steering properties through

How Will Outbound Hotels Redefine Outdoor Stays in 2026?
Management & Regulatory How Will Outbound Hotels Redefine Outdoor Stays in 2026?

Allow me to introduce Katarina Railko, a seasoned expert in hospitality with a deep-rooted passion for travel and tourism. With years of experience shaping innovative lodging concepts, Katarina has become a prominent voice in the industry, particularly in outdoor-inspired destinations and event

Hospitality Tech Transformation – Review
Management & Regulatory Hospitality Tech Transformation – Review

Imagine a world where checking into a hotel is as seamless as unlocking your smartphone, where loyalty points effortlessly follow you across brands, and where hotel staff can manage operations with a single click. This isn't a distant dream but a reality being crafted by BWH Hotels, a major force

Hilton's 2026 Report Unveils the Rise of Whycation Travel
Management & Regulatory Hilton's 2026 Report Unveils the Rise of Whycation Travel

Imagine a world where travel is no longer just about ticking off bucket-list destinations, but about seeking deeper emotional fulfillment—whether through rest, family bonds, or cultural roots, reflecting a profound shift in why people journey and prioritizing personal meaning over mere location.

How Is AI Transforming the Hospitality Industry in 2025?
Tech & Innovation How Is AI Transforming the Hospitality Industry in 2025?

I'm thrilled to sit down with Katarina Railko, a leading expert in hospitality technology with a wealth of experience in travel and tourism. Katarina has honed her expertise in the industry and is a prominent voice in entertainment and events, often sharing her insights at major expos and

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