Customer Experience

Who's Leading Hotel Evolution with Bold Leadership Shifts?
Management & Regulatory Who's Leading Hotel Evolution with Bold Leadership Shifts?

In the ever-evolving hospitality industry, bold leadership changes drive meaningful transformations that redefine guest experiences and operational efficiencies. As competition intensifies, hotels increasingly rely on seasoned professionals to lead innovative strategies. This roundup examines

Trend Analysis: Outsourcing in Hospitality Industry
Management & Regulatory Trend Analysis: Outsourcing in Hospitality Industry

The global landscape of the hospitality sector is rapidly evolving, driven by economic pressures and technological advancements. A notable change is the increasing trend of outsourcing various functions within the hospitality industry, prompting a closer examination of its implications and

ForsaTEK 2025 Showcases AI and Robotics in Aviation
Travel & Tourism ForsaTEK 2025 Showcases AI and Robotics in Aviation

In the ever-evolving field of aviation technology, ForsaTEK 2025 has emerged as a pivotal platform for innovations that are set to transform the industry. Spearheading these conversations is Katarina Railko, a renowned expert in hospitality and technology. Her insights into the event’s impact,

Annette Redefines AI Assistance in Hospitality Industry
Tech & Innovation Annette Redefines AI Assistance in Hospitality Industry

Katarina Railko brings a wealth of experience in the travel and tourism industry, coupled with a strong presence in entertainment and events. As our resident hospitality expert, she provides a unique perspective on the evolving landscape of hospitality technology. Today, she talks about Annette,

What Awaits at Hotel Marina Riviera's Revitalized Getaway?
Management & Regulatory What Awaits at Hotel Marina Riviera's Revitalized Getaway?

Nestled in the charming locale of Big Bear Lake, California, the Hotel Marina Riviera emerges renewed, thanks to an extensive renovation project undertaken by Casetta Hotels. This endeavor has resurrected the treasured establishment, originally built in 1968, embedding it with both nostalgia and

Alex Zoghlin Steers Duetto Towards Hospitality Innovation
Management & Regulatory Alex Zoghlin Steers Duetto Towards Hospitality Innovation

In a significant event for the hospitality sector, Alex Zoghlin has officially assumed the role of CEO at Duetto, marking a notable leadership transition within the company. This change follows the recent acquisition of HotStats, a key player in hotel benchmarking. Zoghlin's appointment opens a new

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