Customer Experience

Who Is Leading Waldorf Astoria Los Cabos into a New Era?
Travel & Tourism Who Is Leading Waldorf Astoria Los Cabos into a New Era?

I'm thrilled to sit down with Katarina Railko, a seasoned expert in luxury hospitality with a remarkable background in travel, tourism, entertainment, and events. With years of experience shaping exceptional guest experiences and a deep passion for the industry, Katarina has become a respected

Wyndham Hotels Q3 2025: Growth Amid Revenue Challenges
Management & Regulatory Wyndham Hotels Q3 2025: Growth Amid Revenue Challenges

In a world where travel shapes economies, how does a hospitality giant like Wyndham Hotels & Resorts manage to expand its empire while facing shrinking revenues? Imagine this: a remarkable 21% surge in room openings globally, yet a 5% drop in revenue per available room (RevPAR) casts a shadow over

Why Digital F&B Ordering Is a Must for Hotels by 2026
Management & Regulatory Why Digital F&B Ordering Is a Must for Hotels by 2026

Imagine a hotel guest arriving after a long journey, eager to unwind with a meal, only to face a slow, cumbersome ordering process that dampens their experience from the start, setting a negative tone for their entire stay. In an era where seamless digital interactions are the norm across

What Is White Castle’s Castle of Tomorrow Revolution?
Food & Beverage What Is White Castle’s Castle of Tomorrow Revolution?

I'm thrilled to sit down with Katarina Railko, a renowned hospitality expert whose extensive background in travel, tourism, and entertainment has made her a leading voice in the industry. With a passion for innovation in events and conferences, Katarina brings a unique perspective to the evolving

Who's Leading Hotels Now? New GM Appointments Revealed
Management & Regulatory Who's Leading Hotels Now? New GM Appointments Revealed

The hospitality industry is witnessing a significant shift as a wave of new general manager appointments sweeps across prominent hotel brands and independent properties, signaling a renewed focus on leadership to navigate evolving guest expectations and market demands. From the tropical shores of

Denver Hotels Drive $7B Economic Boost, Support Communities
Management & Regulatory Denver Hotels Drive $7B Economic Boost, Support Communities

Denver, Colorado, stands as a beacon of economic vitality, with its hotel industry generating a staggering $7 billion in annual economic activity, a figure drawn from a comprehensive economic impact report by Oxford Economics. This remarkable statistic highlights the critical role of hospitality in

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later