Customer Experience

FUSIAN Unveils First Major Brand Refresh in Sixteen Years
Food & Beverage FUSIAN Unveils First Major Brand Refresh in Sixteen Years

The rapid evolution of the fast-casual dining landscape often leaves legacy brands behind, yet one Ohio-based sushi pioneer is proving that longevity and innovation can coexist through a bold visual reinvention. Sixteen years is a lifetime in the restaurant industry, yet FUSIAN has spent its entire

Women Lead Sustainable Tourism in the Buddhist Himalayas
Travel & Tourism Women Lead Sustainable Tourism in the Buddhist Himalayas

The high-altitude villages nestled within the Buddhist Himalayan corridor are witnessing a quiet yet profound revolution as local women step into leadership roles to redefine the parameters of rural tourism. This strategic movement, championed by advocates like Dasanglu Pul, is not merely a

How Is Agoda Using AI to Redefine the Travel Experience?
Tech & Innovation How Is Agoda Using AI to Redefine the Travel Experience?

Katarina Railko is a distinguished expert in the hospitality and travel sector, known for her deep understanding of how digital innovation reshapes the guest experience. With a background rooted in professional tourism and a sharp focus on international conferences and expos, she provides a unique

Major Hotel Chains Integrate AI to Transform Guest Experiences
Tech & Innovation Major Hotel Chains Integrate AI to Transform Guest Experiences

Modern travelers are no longer content with scrolling through static lists of room features and are instead demanding intuitive digital interactions that mirror the fluid nature of human conversation and personal service. The era of clicking through rigid drop-down menus and static filters is

Beam Appoints Katie Niland to Board of Directors
Management & Regulatory Beam Appoints Katie Niland to Board of Directors

The landscape of business events undergoes a transformative shift as industry leaders gather to welcome a new era of strategic governance within the professional trade association known as beam. The recent Spring All Members Meeting at London’s Cumberland Hotel served as the backdrop for a pivotal

Marriott Beats Q1 Earnings Estimates Driven by Fee Growth
Tech & Innovation Marriott Beats Q1 Earnings Estimates Driven by Fee Growth

Marriott International has delivered a robust start to the fiscal year, reporting first-quarter earnings that notably exceeded market expectations and reaffirmed the long-term viability of its management-led strategy. With an adjusted earnings per share of $2.72, the company comfortably surpassed

Loading

Subscribe to our weekly news digest.

Join now and become a part of our fast-growing community.

Invalid Email Address
Thanks for Subscribing!
We'll be sending you our best soon!
Something went wrong, please try again later