Embarking on a journey of digital transformation over a decade ago, Minor Hotels, based in Bangkok, has successfully harnessed technology to revolutionize its operations, financial management, and guest experiences. The story of their achievements is a testament to the strategic investments and
The hospitality industry has long been a field where guest satisfaction and operational efficiency are paramount. In recent years, technology has become a pivotal factor in enhancing these aspects. Shangri-La Circle, a leader in the hospitality sector, has embraced advanced technologies to provide
The hospitality industry has undergone a seismic transformation over the past decade, primarily driven by technological advancements. Reflecting on early 2014, phone bookings were the norm, with a substantial 58% of consumers opting for this method. Fast forward to 2024, and that number plummeted
In today’s competitive hospitality industry, hotels must go beyond simply providing a place to sleep. They need to offer a comprehensive, personalized experience that anticipates guest needs and exceeds expectations. Leveraging innovative technology is becoming critical in achieving this shift.
As the fall 2024 semester kicks off, college campuses across the nation are witnessing a unique blend of high-tech amenities paired with a growing inclination towards simpler, nostalgic experiences. This dichotomy reflects a broader trend among younger demographics, who value both innovation and
The global event industry is experiencing significant growth and transformation, propelled by the increasing demand for in-person, hybrid, and virtual events. Valued at approximately $890 billion USD in 2020, it is projected to exceed $2 trillion USD by 2028. For event venues, the economic
