Imagine a hotel where every guest interaction is enriched by a team that reflects true diversity, where individuals with intellectual disabilities are not just employed but empowered to thrive in meaningful careers, creating a unique and welcoming environment. This is the reality at The Shepherd
In the heart of the UK’s bustling hospitality sector, a quiet crisis unfolds as small and medium-sized enterprises (SMEs) grapple with a critical shortage of skilled workers, threatening to stall growth and innovation for many smaller players. With over 2.5 million people employed in this vibrant
Allow me to introduce Katarina Railko, a seasoned expert in hospitality and a prominent figure in the travel and tourism industry. With years of experience under her belt, Katarina has not only honed her skills in navigating the complexities of this dynamic sector but also emerged as a leading
Imagine a bustling kitchen or a packed hotel lobby where the pressure never lets up, and the staff are constantly juggling long hours, high stress, and little time for personal recovery. In the hospitality industry, such scenarios are all too common, often leading to burnout and mental health
What happens when the very industry built on warmth and connection becomes a breeding ground for exhaustion and despair? Hospitality workers, the unsung heroes of hotels, restaurants, and bars, are grappling with an unseen enemy: relentless stress and burnout that threatens their well-being. Day
What does it take to steer a luxury hotel in the Caribbean, where every property competes for the same sun-seeking travelers and postcard-perfect views, and where the hospitality industry faces unique challenges in a post-pandemic world? The answer often lies in leadership. Across the region, a
