The hospitality industry is currently navigating a period of profound redefinition, caught between the relentless consumer demand for frictionless, hyper-personalized experiences and the complex, often chaotic, reality of integrating rapidly evolving artificial intelligence. While the ultimate
The evolution of modern travel has moved far beyond simple online booking and digital maps, entering a sophisticated era where entire destinations are becoming intelligent, interconnected ecosystems. This transformation, known as smart tourism, is fundamentally reshaping how individuals explore the
A single passenger can appear as dozens of distinct individuals within an airline's fragmented databases, a reality that has long hindered the industry's ability to deliver truly personalized travel experiences. The AI-Powered Customer Data Cloud emerges as a transformative solution, designed to
With a rich background shaping the travel, tourism, and events industries, Katarina Railko has a unique vantage point on the technological shifts redefining hospitality. Today, she joins us to dissect the findings of a pivotal new report from TakeUp, "The Rise of AI-Planned Travel in 2026," which
The traditional boundaries separating air travel from ground transportation are rapidly dissolving, giving rise to a new era where loyalty is earned not just in the skies but on the streets, at the dinner table, and throughout a customer's daily life. In a move that signals a significant shift in
In a significant move to address the intricate balance between its vibrant tourism sector and the pressing housing needs of local residents, Hawaiʻi Island officials have established a new regulatory landscape for short-term rentals. Ordinance 25-50, formerly known as Bill 47, introduces
