In the dynamic realm of hospitality, where events ranging from intimate private dinners at restaurants to grand weddings at hotels drive substantial revenue, the complexity of managing such gatherings can often overwhelm even the most seasoned professionals. Event Management Software (EMS) emerges
What does it take to stand out in the cutthroat world of hospitality, where every guest interaction can make or break a brand? Picture a company with thousands of properties worldwide, navigating digital disruption and fierce competition, making a bold move to redefine its future. On September 2,
Imagine a bustling city like Houston, where the hospitality industry thrives on the hard work of housekeepers, cooks, and servers, yet many struggle to afford basic necessities despite long hours at iconic venues. On Labor Day, September 1, 2025, unionized workers at Hilton Americas-Houston, the
In today's fast-paced digital landscape, a staggering reality confronts the hotel industry: nearly 16% of every booking made through Online Travel Agencies (OTAs) is lost to commissions, draining profitability for independent properties, and this financial strain, coupled with the rapid rise of
What if the digital titan that dictates how millions of travelers book their dream vacations was suddenly forced to level the playing field? A landmark U.S. district court ruling has mandated that Google share specific data with competitors, shaking up a travel industry that thrives on online
In the ever-competitive hospitality industry, a troubling trend has emerged that demands attention from stakeholders across North Americguest satisfaction at hotels managed by third-party management companies is on a noticeable decline, reflecting deeper operational challenges. Recent findings from
