The sleek, minimalist dashboard of a modern Property Management System can be deceptively reassuring, promising a world of streamlined operations with just a few clicks. Yet, behind the front desk of many hotels, a different reality unfolds as staff members minimize the pristine interface to open a
With a sharp eye on the intersection of travel, tourism, and technology, our hospitality expert, Katarina Railko, has become a key voice in navigating the industry's most pressing innovations. Her experience, particularly with large-scale events and conferences, gives her a unique perspective on
The familiar warmth of a lobby welcome is increasingly powered by unseen algorithms and intelligent systems, fundamentally reshaping the guest experience from the ground up. This transition from traditional service to a tech-enhanced model is not merely a novelty; it is a direct response to modern
Your personal AI assistant orchestrates the perfect travel experience by not just finding a flight but also negotiating for the ideal hotel room—one with a window, away from the elevator, a guaranteed late check-out, and absolutely no hidden resort fees—all accomplished without any manual
In the intricate web of hotel operations where countless software systems rarely speak the same language, a change at the top of a key data integration company signals a significant shift for the entire industry. The recent leadership transition at Hapi, a central nervous system for hotel data, is
The frustrating inconsistency experienced when booking with a multi-billion dollar hotel brand, where one property’s digital experience feels disconnected from another, points not to a lack of technology but to a crisis hidden deep within its data infrastructure. For many hotel operators, the day
