In the ever-competitive hospitality industry, a troubling trend has emerged that demands attention from stakeholders across North Americguest satisfaction at hotels managed by third-party management companies is on a noticeable decline, reflecting deeper operational challenges. Recent findings from
Short introductionMeet Katarina Railko, a seasoned expert in hospitality with a deep background in travel and tourism, as well as a passionate advocate for entertainment and events. With her extensive experience in expos and conferences, Katarina brings a unique perspective on how technology,
I'm thrilled to sit down with Katarina Railko, a renowned hospitality expert whose extensive experience in the travel and tourism industry has made her a trusted voice in hotel revenue management. With a keen eye for trends and a passion for events and expos, Katarina has helped countless hoteliers
Imagine a bustling hotel in the heart of a major city, where hundreds of guests and staff navigate daily routines, unaware that a sudden emergency could disrupt everything in an instant, and ask yourself how prepared the property is to handle a crisis. With outdated paper binders that are nearly
In the heart of Santa Monica, California, a luxury hotel known for its opulent accommodations and breathtaking ocean views has found itself at the center of a heated legal battle that raises serious questions about labor rights in the hospitality industry. Santa Monica Proper, a high-end
In the ever-evolving landscape of hospitality investments, a staggering $50 billion in hotel transactions occurred across the U.S. last year, reflecting a robust recovery and renewed investor confidence in premium assets. Amid this dynamic environment, Certares Real Estate Management, an affiliate
