The travel industry has always been dynamic, with companies constantly seeking innovative ways to enhance customer experience and drive revenue. One such innovation that is making a significant impact is the introduction of the "buy now pay later" (BNPL) payment method, which is
Italy has recently implemented a nationwide ban on self-check-in key boxes for holiday rentals, requiring hosts to meet guests in person to verify their identities. This regulation, announced by the Italian Interior Ministry, aims to enhance security and prevent potentially dangerous individuals
In today's competitive restaurant industry, exceptional customer experiences (CX) are more than just a bonus—they are a crucial strategy for success. From the moment a customer discovers a restaurant to the time they leave feedback, every interaction shapes their overall experience. A positive
Imagine stepping onto a luxurious and picturesque beach that effortlessly blends the elegance of The Ritz-Carlton with the vibrant and distinctive patterns of Italian fashion house Missoni. This vision has become a reality with the collaboration between Missoni and The Ritz-Carlton, creating a
Perkins has signed a significant franchise agreement for 10 Griddle & Go units in Monmouth County, New Jersey, marking the brand's largest deal since launching the concept in September. Set to debut its first unit by October 2025, the locations will be managed by franchisees Lisa Dalton
In the ever-evolving travel and hospitality industry, there has been a notable shift towards the usage of mobile devices for booking accommodations. More than half of accommodation searches are now conducted on mobile phones, while nearly half of all bookings are made through these devices.