Imagine a small, family-run inn tucked away in a quiet mountain town, struggling to fill rooms while a nearby corporate hotel chain thrives with packed bookings. This disparity, long a reality in the hospitality industry, is being challenged by an unexpected ally: artificial intelligence (AI). With
I'm thrilled to sit down with Katarina Railko, a seasoned expert in hospitality with a rich background in travel and tourism. Her insights into entertainment and events, especially expos and conferences, make her the perfect person to discuss the exciting transformation happening at Daresbury Park
Imagine stepping into an airport, your boarding pass ready at a tap, your ID seamlessly scanned through a digital wallet, and every transaction from coffee to cab fare handled without ever reaching for a physical card. This is the frictionless travel experience Apple envisions with its Wallet and
Compressed booking windows turned once-predictable demand curves into jagged lines, and the teams keeping hotels on track needed a faster, clearer way to read the room—literally and figuratively—before prices, promotions, and staffing drifted out of sync with reality. In this climate, business
In a city where luxury hotels reinvent themselves as often as restaurant menus flip, Sofitel New York has staged a full-scale redesign that reads like a brand statement and a market play, blending Parisian poise with Midtown momentum to reassert relevance in a crowded, ever-evolving urban set. The
Katarina Railko has spent her career at the intersection of hospitality, entertainment, and large-scale events, translating real-world guest behavior into digital strategies that move the needle. Drawing on years in travel and tourism, she now advises hoteliers on unifying tech stacks, activating
Across studios and venues, employers describe a stubborn mismatch: productions need multi-skilled makers while learners still navigate fragmented routes with little proof of job readiness. That tension sharpened during Creative Careers Month, when the conversation turned from abstract pipelines to
Katarina Railko has spent years at the intersection of hospitality, travel, and large-scale events, shaping operations that put guest experience and environmental stewardship on equal footing. Fresh from earning “Greener Arena 2025 – Highly Commended” on the first application, she reflects on what
A coordinated management and brand conversion program is reshaping six Real Inn properties across Mexico into IHG’s voco flag, signaling a calculated push into the upscale lifestyle segment. The effort combines professionalized operations from Aimbridge LATAM, owner alignment with Alliance Hotel
When every traveler’s first question now begins with an AI assistant, who truly owns the guest relationship in a market where mobile, biometrics, and instant translation are already table stakes? Across hotels, casinos, cruise lines, and food and beverage, the baseline has shifted from touchless
