AI & Machine Learning

AI Transforms Consumer-Brand Bonds with Emotional Trust
Tech & Innovation AI Transforms Consumer-Brand Bonds with Emotional Trust

I'm thrilled to sit down with Katarina Railko, our esteemed hospitality expert whose extensive experience in travel, tourism, entertainment, and events has made her a leading voice in understanding consumer trends. With a keen eye for how technology is reshaping industries, Katarina offers unique

AI-Powered Identity Fraud – Review
Tech & Innovation AI-Powered Identity Fraud – Review

Imagine a world where booking a dream vacation online could lead to a nightmare of stolen identity and financial loss, all orchestrated by sophisticated artificial intelligence tools in the hands of cybercriminals. In 2025, this scenario is not just a distant fear but a stark reality for millions

Consumer Fears Grow Over AI Fraud in Travel Industry
Tech & Innovation Consumer Fears Grow Over AI Fraud in Travel Industry

In an era where technology shapes nearly every aspect of daily life, a growing unease has emerged among travelers about the security of their personal information, especially with the rise of artificial intelligence-driven scams. Recent research reveals a startling lack of confidence in the travel

Review of DerbySoft AI Voice Agent
Tech & Innovation Review of DerbySoft AI Voice Agent

Imagine a travel industry where over 30% of global accommodation bookings still rely on manual phone calls or emails, draining countless hours and resources from businesses striving to keep pace in a digital age. This persistent inefficiency poses a significant challenge for travel management

Can AI Revitalize Struggling Hotel Loyalty Programs?
Tech & Innovation Can AI Revitalize Struggling Hotel Loyalty Programs?

Imagine a world where checking into a hotel feels less like a transaction and more like a personalized welcome tailored just for you, yet for many travelers today, loyalty programs—once a cornerstone of hospitality—fail to deliver that special touch. With half of members feeling these schemes lack

Can Google Redefine the Online Travel Agency Landscape?
Tech & Innovation Can Google Redefine the Online Travel Agency Landscape?

Picture this: a single search on a familiar platform not only pulls up flight options but also books an entire vacation package—hotels, activities, and payments—all in a matter of clicks. This isn’t a distant dream but a potential reality as Google, the tech giant already embedded in daily digital

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